Unit Secretary: Care Coordination & Admin Support

Brigham & Women's Faulkner Hospital; Boston (MA); Remote; USD 25,000 - 37,000; Full time

Job summary

Brigham and Women's Faulkner Hospital, Inc. is seeking a unit secretary to support the Nursing Director and Unit Based Patient Care Team. Responsibilities include answering phones, coordinating tests and appointments, maintaining medical records, and aiding in admissions, discharges, and transfers.

The role emphasizes confidentiality, CARE standards, and collaboration with the care team. Qualified candidates have a High School Diploma or equivalent, with an Associate's Degree preferred, and 1–2

Qualifications

• High School Diploma or Equivalent required; Associate's Degree preferred.
• Experience in medical or customer service setting 1–2 years preferred.
• Knowledge of Medical Terminology and proficiency with Microsoft Office are expected.

Responsibilities

• Answer unit phones and relay messages to clinical staff.
• Maintain and file patient records according to hospital policy.
• Schedule tests, appointments, and physician referrals.
• Coordinate patient discharges, transfers, and admissions.
• Assist in maintaining unit supplies and equipment as directed.

Skills

Medical Terminology

Microsoft Office

Phone Etiquette

Medical Records

Education

High School Diploma or Equivalent

Associate's Degree preferred

Tools

Meditech

Bed management system

eBUY

VOCERA

Job description

Brigham and Women's Faulkner Hospital, Inc. is seeking a unit secretary to support the Nursing Director and Unit Based Patient Care Team. Responsibilities include answering phones, coordinating tests and appointments, maintaining medical records, and aiding in admissions, discharges, and transfers.

The role emphasizes confidentiality, CARE standards, and collaboration with the care team. Qualified candidates have a High School Diploma or equivalent, with an Associate's Degree preferred, and 1–2