Unit Secretary-Cardiac Telemetry-Part Time

Riverside Health System; Newport News (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System in Newport News, Virginia is seeking a Unit Secretary to support patient care and administrative functions. The role involves accurate order entry, medical record maintenance, and proactive coordination with nursing and physician teams.

You will assist with patient information retrieval, chart management, and reporting while maintaining a courteous, responsive front-line service for patients and families.

Qualifications

• High School Diploma or GED, (Preferred)
• 1 year Clerical experience in a healthcare setting (Preferred)

Responsibilities

• Responsible for accurate and timely order entry, retrieving testing results, researching CPOE ensuring correct order entry and medical record management to ensure organized medical record maintenance.
• Navigates systems to access patient information to facilitate transfers and communicate orders and supplies.
• Demonstrates understanding of diverse patient care populations served within the community.
• Answers phone promptly with professional etiquette to support positive service experience and acts as the unit greeter.
• Maintains clean, safe, and orderly work environment; stocks supplies and arranges equipment storage.
• Promotes teamwork and keeps colleagues informed of changes to provide quality care and customer service.

Skills

Clerical skills

Customer service

Education

High School Diploma or GED (Preferred)

Job description

Newport News, Virginia

Hiring Range

$16.20 - $21.08/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview
This position works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the Nurse Manager, Registered Nurse and Licensed Practical Nurse. The Unit Secretary is responsible for customer service, chart management, retrieval of reports, and patient care duties. The Unit Secretary is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed.

What you will do

• Responsible for accurate and timely order entry, retrieving testing results, researching CPOE ensuring correct order entry and medical record management to ensure organized medical record maintenance. Prioritizes workload and accurately completes daily duties.
• Navigates systems to access patient information to facilitate transfers. Utilizes systems proficiently to communicate and order supplies, forms etc.
• Demonstrates understanding of diverse patient care populations served within the community.
• Answers phone in a timely manner using appropriate phone etiquette skills and screens calls appropriately to support a positive service experience. Functions as an advocate for positive customer service as the greeter of the unit.
• Maintains clean, safe, and orderly work environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.
• Promotes team work by working effectively as a team member as well as independently. Seeks assistance as needed. Consistently keeps team informed of changes as they arise, working closely with all team members to provide quality care and customer service.

Qualifications

Education

• High School Diploma or GED, (Preferred)

Experience

• 1 year Clerical experience in a healthcare setting (Preferred)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.