Unit Secretary: Patient Records & Care Coordination

Riverside Health; Hampton (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

Riverside Health in Hampton, VA is seeking a reliable Unit Secretary who will support nursing staff by handling order entry, chart management, and patient information workflows. You will serve as the first point of contact on the unit, screen calls, and help with patient transfers.

This role requires strong clerical skills, a high school diploma, and at least one year of healthcare clerical experience. You will maintain a clean, organized work area and collaborate with the care team to ensure

Qualifications

• High School Diploma or GED is preferred.
• 1 year of clerical experience in a healthcare setting is preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Handle accurate and timely order entry and result retrieval.
• Research CPOE and ensure correct order entry and medical record management.
• Facilitate transfers by navigating systems to access patient information.
• Answer phones promptly and greet the unit, providing courteous service.
• Maintain clean, safe, and orderly work areas; stock supplies and organize equipment.
• Collaborate with the care team and seek assistance as needed to deliver quality service.

Skills

Customer service

Order entry

Medical records

Phone etiquette

Team collaboration

Education

High School Diploma or GED

Job description

Riverside Health in Hampton, VA is seeking a reliable Unit Secretary who will support nursing staff by handling order entry, chart management, and patient information workflows. You will serve as the first point of contact on the unit, screen calls, and help with patient transfers.

This role requires strong clerical skills, a high school diploma, and at least one year of healthcare clerical experience. You will maintain a clean, organized work area and collaborate with the care team to ensure