Certified Nursing Assistant / Unit Secretary

Riverside Health; Onancock (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

Riverside Health in Onancock, VA seeks a Nurse Aide to support patient care and administrative tasks under RN/LPN supervision. The role includes order entry, chart management, report retrieval, and ensuring a safe, organized patient environment.

Responsibilities involve assisting with plan of care, basic treatments as competency allows, proper documentation, and maintaining effective communication with physicians and team members. CPR/BLS and CNA certification are required on hire.

Qualifications

• Secretarial experience required.
• Experience with healthcare software/systems preferred.
• CNA certification required upon hire; CPR/BLS certification required.

Responsibilities

• Handle accurate and timely order entry and chart management; retrieve reports and maintain medical records.
• Ensure availability of resources and maintain clean, safe work areas for patient care.
• Navigate systems to access patient information, order supplies, and communicate with teams.
• Assist RN/LPN with plan of care and procedures as competency allows.
• Greet patients, answer phones promptly, and provide courteous customer service.
• Support teamwork and adapt to unit needs while maintaining safety and organization.

Skills

Secretarial

Customer service

Education

Nurse Aide (Preferred)

Certified Nurse Aide (CNA) Certification

Tools

Healthcare computer systems

Job description

Hiring Range

$16.80 - $21.83/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Onancock, Virginia

$16.80 - $21.83/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview
This position works under the supervision of the Nurse Manager and Registered Nurses and the under the direction of the Nurse Manager, Registered Nurse and Licensed Practical Nurse. This position is responsible for customer service, chart management, retrieval of reports, and patient care duties. The position is also responsible for performing duties such as ordering supplies, order entry, filing of patient information and follow up to patients and physician offices, and other secretarial/clerical duties as directed. When needed the position will perform specified treatments and assist as appropriate within the scope of practice of a CNA. In addition, this position must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served in assigned unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and provide the care needed as described according to the departmental policy and procedure. Promotes and maintains safe work environment for staff as well as our customers, incorporating national patient safety initiatives.

What You Will Do

• Demonstrates understanding of the importance of accurate and timely order entry, retrieving testing results, researching CPOE ensuring correct order entry and medical record management to ensure organized medical record maintenance. Demonstrates prioritization of workload and accurately completes daily duties.
• Demonstrates accountability for ensuring availability of resources (equipment, instruments, supplies) necessary to ensure positive patient outcomes. Maintains clean, safe and orderly work/patient environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.
• Demonstrates ability to navigate systems to access patient information to facilitate transfers. Utilizes systems proficiently to communicate and order supplies, forms etc.
• Demonstrates the ability to follow plan of care to include performing treatments and procedures competently/independently under direction of RN/LPN. This may include the following procedures dependent upon unit/facility competency requirements such as enemas, vital signs, ice application, compresses, perineal care, rectal tube, sitz bath, unsterile soaks, strain for urine stones, specimen collection, etc.
• Demonstrates understanding of diverse patient care populations served within the community.
• Answers phone in a timely manner using appropriate phone etiquette skills and screens calls appropriately to support a positive service experience. Functions as an advocate for positive customer service as the greeter of the unit.
• Maintains clean, safe, and orderly work environment by cleaning work stations/areas, equipment; stocking supplies; placing equipment in proper storage areas.
• Promotes team work by working effectively as a team member as well as independently. Seeks assistance as needed. Consistently keeps team informed of changes as they arise, working closely with all team members to provide quality care and customer service.

Qualifications

Education

• , Nurse Aide (Preferred)

Experience

• Secretarial (Required)
• Healthcare computer based systems (Preferred)
• Healthcare experience (Preferred)

Licenses and Certifications

• Certified Nurse Aid (CNA) - Virginia Department of Health Professions (VDHP) Upon Hire(Required)
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.