Unit Secretary

RWJBarnabas Health; Long Branch (NJ); On-site; USD 23,000 - 28,000; Full time

Job summary

RWJBarnabas Health is seeking a Unit Secretary for Monmouth Medical Center in the Emergency Department. This hourly, evening shift role supports the nursing team and provides a welcoming, organized environment for patients and families.

You will handle phones, admissions, and physician orders, ensuring accurate information flow and efficient workflow to deliver exceptional patient care. The position requires a high school diploma or equivalent and prior clerical or customer service experience,

Qualifications

• High school diploma or equivalent required; clerical, administrative, or customer service experience preferred.
• Strong communication, organizational, multitasking and computer skills are essential.
• Previous Unit Clerk/Unit Secretary or hospital/medical office experience is preferred.

Responsibilities

• Welcomes patients, families, visitors and physicians with exceptional customer service.
• Answers phones, call bells and intercoms and routes requests to the right team.
• Coordinates admissions, transfers and discharges and updates patient information.
• Enters physician orders and updates patient records in EMR systems.
• Maintains unit reports and documentation; supports daily nursing station operations.
• Collaborates with physicians, nurses and health care team to promote efficient workflows and patient care.

Job description

Job Title: Unit Secretary

Location: Monmouth Medical Center

Department Name: Emergency Department

Req #: 0000267535

Status: Hourly

Shift: Evening

Pay Range: $17.62 - $19.57 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As a Unit Secretary, you'll play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you'll collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

As a Unit Secretary, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service.
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members.
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information.
• Entering physician orders and updating patient records using electronic medical record systems.
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment.
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences.

This role might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same.
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues.
• You take pride in providing outstanding customer service and compassionate support.
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care.
• You're seeking a healthcare career where your organizational skills directly support clinical excellence.

To be considered for this position, candidates must have a high school diploma or equivalent, along with previous clerical, administrative, or customer service experience. Strong communication, organizational, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred.

This is a Full- Time evening position. Rotating weekends and holidays.