ER Unit Secretary – Patient Care & Coordination (Evening)

RWJBarnabas Health; Long Branch (NJ); On-site; USD 23,000 - 28,000; Full time

Job summary

RWJBarnabas Health is seeking a Unit Secretary for Monmouth Medical Center in the Emergency Department. This hourly, evening shift role supports the nursing team and provides a welcoming, organized environment for patients and families.

You will handle phones, admissions, and physician orders, ensuring accurate information flow and efficient workflow to deliver exceptional patient care. The position requires a high school diploma or equivalent and prior clerical or customer service experience,

Qualifications

• High school diploma or equivalent required; clerical, administrative, or customer service experience preferred.
• Strong communication, organizational, multitasking and computer skills are essential.
• Previous Unit Clerk/Unit Secretary or hospital/medical office experience is preferred.

Responsibilities

• Welcomes patients, families, visitors and physicians with exceptional customer service.
• Answers phones, call bells and intercoms and routes requests to the right team.
• Coordinates admissions, transfers and discharges and updates patient information.
• Enters physician orders and updates patient records in EMR systems.
• Maintains unit reports and documentation; supports daily nursing station operations.
• Collaborates with physicians, nurses and health care team to promote efficient workflows and patient care.

Job description

RWJBarnabas Health is seeking a Unit Secretary for Monmouth Medical Center in the Emergency Department. This hourly, evening shift role supports the nursing team and provides a welcoming, organized environment for patients and families.

You will handle phones, admissions, and physician orders, ensuring accurate information flow and efficient workflow to deliver exceptional patient care. The position requires a high school diploma or equivalent and prior clerical or customer service experience,