Unit Representative, Cardiac Telemetry

RWJBarnabas Health; Livingston (NJ); On-site; USD 29,000 - 30,000; Full time

Job summary

RWJBarnabas Health in Livingston, NJ seeks a Unit Representative to support the nursing team and ensure smooth patient care operations on the Cardiac Telemetry unit.

The role involves greeting patients and families, handling calls and intercoms, coordinating admissions and discharges, and entering orders in the EMR system. A high school diploma and clerical experience are required, with full-time evening shifts.

Qualifications

• High school diploma or equivalent required.
• Previous clerical, administrative, or customer service experience preferred.
• Knowledge of medical terminology and electronic health records is preferred.

Responsibilities

• Welcome patients and visitors and provide excellent customer service.
• Answer phones, call bells, and intercoms and route requests appropriately.
• Coordinate admissions, transfers, and discharges with accurate patient data.
• Enter physician orders and update patient records in EMR/EHR systems.
• Prepare and maintain unit reports and documentation.
• Support daily nursing station operations and maintain an organized environment.
• Collaborate with physicians, nurses, and the healthcare team to ensure efficient workflows.

Skills

Communication

Organization

Multitasking

Computer skills

Education

High school diploma

Tools

EMR/EHR systems

Job description

Job Title: Unit Representative

Location: Cooperman Barnabas Medical Ctr

Department Name: Cardiac Telemetry

Req #: 0000269443

Status: Hourly

Shift: Evening

Pay Range: $20.99 - $22.10 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Unit Representative, you will play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you will collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

As a Unit Representative, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information
• Entering physician orders and updating patient records using electronic medical record systems
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences

The Unit Representative role might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues
• You take pride in providing outstanding customer service and compassionate support
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care
• You're seeking a healthcare career where your organizational skills directly support clinical excellence

To be considered for this position, candidates must have a high school diploma or equivalent, along with previous clerical, administrative, or customer service experience. Strong communication, organizational, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred. Full-Time from 3:00pm-11:00pm Monday-Friday with every other weekend and holiday.