Unit Secretary, Intensive Care Unit

RWJBarnabas Health; Jersey City (NJ); On-site; USD 20,000 - 29,000; Part time

Job summary

RWJBarnabas Health seeks a Unit Secretary for Jersey City Medical Center’s Intensive Care Unit. This per diem, evening-shift role supports the nursing team and ensures a welcoming, organized environment for patients and families.

The unit secretary coordinates calls, admissions, and documentation, while maintaining accurate records in the EMR system. The position requires a high school diploma or equivalent, strong communication and computer skills, and prior clerical or hospital office

Qualifications

• High school diploma or equivalent required; clerical/administrative/customer service experience preferred.
• Strong communication, organizational, multitasking, and computer skills essential.
• Experience as Unit Clerk/Unit Secretary or in hospital/medical office settings preferred.
• Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation preferred.

Responsibilities

• Greet patients, families, visitors, and physicians while delivering excellent customer service.
• Answer telephones, call bells, and intercoms; direct requests to the appropriate team.
• Coordinate admissions, transfers, and discharges; maintain accurate patient information.
• Enter physician orders and update patient records in electronic medical record systems.
• Prepare, organize, and maintain unit reports and documentation.
• Support daily nursing station operations by maintaining supplies and orderly environment.
• Collaborate with physicians, nurses, and the healthcare team to ensure efficient workflows.

Skills

Customer service

Communication

Organizational skills

Multitasking

Computer skills

Medical terminology

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Pay Transparency The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

Req #: 0000268897

Category: Clerical / Administrative

Status: Per Diem

Shift: Evening

Facility: Jersey City Medical Center

Department: Intensive Care Unit

Pay Range: $18.48 per hour

Location: 355 Grand Street, Jersey CIty, NJ 07302

Job Title: Unit Secretary

Location: Jersey City Medical Center

Department Name: Intensive Care Unit

Req #: 0000268897

Status: Hourly

Shift: Evening

Pay Range: $18.48 - $18.48 per hour

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. As a Unit Secretary, you will play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you will collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

As a Unit Secretary, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information
• Entering physician orders and updating patient records using electronic medical record systems
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences

The Unit Secretary Might Be For You If

• You enjoy working in a fast-paced healthcare environment where no two days are the same
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues
• You take pride in providing outstanding customer service and compassionate support
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care
• You're seeking a healthcare career where your organizational skills directly support clinical excellence

To be considered for this position, candidates must have a high school diploma or equivalent, along with previous clerical, administrative, or customer service experience. Strong communication, organizational, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred. Per Diem, as needed from 3:00pm-11:00pm.

RWJBarnabas Health is an Equal Opportunity Employer