Unit Representative, Medical Surgical I

RWJBarnabas Health; Livingston (NJ); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental and Vision Insurance

Retirement Plans

Short/Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

FSAs – Health Care/Dependent Care

Wellness Programs

Voluntary Benefits (Pet Insurance)

Employee Discounts

Job summary

RWJBarnabas Health is seeking a Unit Representative for Medical-Surgical Unit-I at Cooperman Barnabas Medical Center in Livingston, NJ. This role supports the nursing team, ensuring efficient operations and a welcoming environment for patients and families. Evening shift; full-time with weekend/holiday coverage.

You will handle admissions, communications, and documentation using EMR systems, while collaborating with clinicians to maintain smooth unit operations and high-quality patient care.

Qualifications

• High school diploma or equivalent with clerical or customer service experience.
• Unit Clerk/Unit Secretary experience preferred in hospital/medical office settings.
• Strong communication, organizational, multitasking, and computer skills are essential.

Responsibilities

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service.
• Answering phones, call bells, and intercoms; directing requests to the appropriate team members.
• Coordinating patient admissions, transfers, and discharges with accurate patient information.
• Entering physician orders and updating patient records in electronic medical record systems.

Skills

Customer Service

Multitasking

Communication

Computer Literacy

Education

High School Diploma

Tools

EMR Systems

Physician Order Entry

Job description

Unit Representative, Medical Surgical I

Req #: 0000266094

Category: Clerical / Administrative

Status: Full-Time

Shift: Evening

Facility: Cooperman Barnabas Medical Center

Department: Medical-Surgical Unit-I

Pay Range: $20.99 - $22.10 per hour

Location: 94 Old Short Hills Road, Livingston, NJ 07039

As a Unit Representative, you will play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you will collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

Typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information
• Entering physician orders and updating patient records using electronic medical record systems
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences

Unit Representative role might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues
• You take pride in providing outstanding customer service and compassionate support
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care
• You're seeking a healthcare career where your organizational skills directly support clinical excellence

Requirements:

To be considered for this position, candidates must have a high school diploma or equivalent, along with previous clerical, administrative, or customer service experience. Strong communication, organizational, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred. Full-Time from 3:00pm-11:00pm Monday-Friday with every other weekend and holiday.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer