Unit Secretary, Intensive Care Unit

RWJBarnabas Health; Communipaw (NJ); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Equal Opportunity Employer

Job summary

RWJBarnabas Health is seeking a Unit Secretary for Jersey City Medical Center's Intensive Care Unit. The role supports nurses and clinicians by coordinating information flow, admissions, and documentation, ensuring smooth unit operations.

Typical duties include patient and family interactions, phone and request routing, and accurate entry of physician orders in EMR systems, with a focus on exceptional service and team collaboration.

Qualifications

• High school diploma or equivalent with clerical/customer service experience.
• Strong communication, organizational, multitasking, and computer skills are essential.
• Experience as Unit Clerk/Unit Secretary in a hospital or medical office is preferred.
• Knowledge of medical terminology, EMR, physician order entry, and healthcare documentation is preferred.

Responsibilities

• Welcoming patients, families, visitors, and physicians with excellent service.
• Answering phones, call bells, and intercoms; directing requests to the right team.
• Coordinating admissions, transfers, and discharges with accurate patient information.
• Entering physician orders and updating patient records in EMR systems.
• Preparing and maintaining unit reports and documentation.
• Supporting daily nursing station operations and stocking supplies.
• Collaborating with the care team to ensure efficient workflows.

Skills

Communication skills

Organizational skills

Multitasking

Computer literacy

Education

High school diploma or equivalent

Tools

Electronic health records

Job description

Unit Secretary, Intensive Care Unit

Job Title: Unit Secretary

Location: Jersey City Medical Center

Department Name: Intensive Care Unit

Req #: 0000268897

Status: Hourly

Shift: Evening

Pay Range: $18.48 - $18.48 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As a Unit Secretary, you will play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you will collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

As a Unit Secretary, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information
• Entering physician orders and updating patient records using electronic medical record systems
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences

The Unit secretary might be for you if:

• You enjoy working in a fast-paced healthcare environment where no two days are the same
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues
• You take pride in providing outstanding customer service and compassionate support
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care
• You're seeking a healthcare career where your organizational skills directly support clinical excellence

To be considered for this position, candidates must have a high school diploma or equivalent, along with previous clerical, administrative, or customer service experience. Strong communication, organizational, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting is preferred. Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation is also preferred. Per Diem, as needed from 3:00pm-11:00pm.

RWJBarnabas Health is an Equal Opportunity Employer