Unit Receptionist (Per Diem) - Outpatient Rehab Services

Montage Health; California; On-site; USD 48,000 - 65,000; Part time

Job summary

Montage Health is seeking a unit receptionist (UR) to manage scheduling and pre-registration for upcoming services, ensuring a smooth patient flow. You will review physician orders, verify insurance, and obtain authorizations for workers’ compensation and state programs, while maintaining accurate data in our systems.

The role requires at least 1 year of clerical healthcare experience, strong communication, and proficiency with Word, Outlook, and Excel. Per diem hours typically 7:30 a.m.

Qualifications

• 1 year clerical experience in fast-paced healthcare setting.
• Basic understanding of insurance requirements.
• Knowledge of medical terminology.
• Proficiency with Microsoft Word, Outlook and Excel.
• Excellent communication and customer service skills.
• Ability to adapt quickly to change.

Responsibilities

• Schedule and pre-register patients for upcoming services.
• Review physician orders and coordinate therapy scheduling.
• Verify insurance types and obtain required authorizations.
• Enter accurate data using computer systems and maintain data integrity.
• Keep therapist/physician schedules as full and efficiently arranged.

Skills

Clerical experience

Insurance knowledge

Medical terminology

MS Word

Outlook

Excel

Communication skills

Customer service

Adaptability

Education

High school diploma

G.E.D.

Job description

Welcome to Montage Health’s application process!

Job Description:

Under the leadership of the department office supervisor, the unit receptionist (UR) performs duties related to scheduling and pre-registration for upcoming services to assure a smooth process for the patient. Duties include reviewing orders from physicians and assuring therapy is scheduled accordingly; providing clear and accurate instructions/information to patients regarding upcoming appointments; verifying insurance type and assuring required authorizations are in place for worker’s compensation and state and county programs; entering complete and accurate data utilizing computer technology while ensuring existing data is accurate; and ensuring that therapist/physician schedules are as full and compactly scheduled as possible.

Experience

At least 1-year clerical experience in a fast-paced healthcare setting (scheduling, answering phones, typing, filing). Basic understanding of insurance requirements. Knowledge and experience with medical terminology. Basic computer skills, including Microsoft Word, Outlook and Excel. Excellent communication skills. Ability to maintain a positive professional demeanor in a demanding environment. Excellent customer service skills. Ability to quickly comprehend new techniques and concepts and adapt readily to change.

Education

High school diploma, G.E.D., or equivalent work experience in related field.

Licensure/Certifications

Not applicable.

Equal opportunity employer.

Assigned Work Hours:

Various hours from 7:30 a.m. to 5 p.m. Monday-Friday

Position Type:

Per Diem

Pay Range (based on years of applicable experience):

$35.36

to

$47.32

The hours employees work determine when a shift differential is paid.

Hourly Evening Shift Differential: $2.01

Hourly Night Shift Differential: $2.95