Patient Access Representative - Emergency (Per diem)

Montage Health; Monterey (CA); On-site; USD 47,000 - 63,000; Part time

Job summary

Montage Health in Monterey, CA seeks a Per Diem Patient Access Representative I to greet patients, handle check-in and registration, and coordinate radiology scheduling as needed.

This role involves interviewing patients, gathering information from offices and insurers, obtaining signatures, explaining financial responsibility, collecting payments, and entering data accurately in computer systems. Per diem shifts vary, with differential pay for evenings and nights.

Qualifications

• Clerical experience including typing, filing, answering phones in a professional environment.
• Basic computer skills and data entry ability.

Responsibilities

• Greet patients and visitors; answer incoming calls.
• Perform check-in, registration, transfer and discharge functions.
• Explain financial responsibility and collect payments according to procedure.
• Enter accurate data into hospital systems.

Skills

Clerical skills

Computer skills

Communication skills

Education

High school diploma or GED

Job description

Welcome to Montage Health’s application process!

Job Description:

Under the leadership of the Patient Access Supervisor, the Patient Access Representative I is responsible for performing check-in (including updating schedule for radiology same day appointments), registration, transfer and discharge functions. S/he is responsible for greeting all patients and visitors and answering incoming phone calls. S/he is required to interview and gather information from the patient, doctor's office, insurance company and government agencies. The representative must obtain necessary signatures on financial agreements, consents and admissions agreements, generate appropriate paperwork and place hospital identification bands on patients according to procedure The representative is responsible to explain financial responsibility to patients/guarantors and collect payments according to procedure .S/he is responsible for entering complete and accurate data utilizing computer technology. Patient Access Representative I may be cross-trained and scheduled as a charge person, Pre Service Representative or Financial Counselor/Benefit Specialist. This position serves patients, physician's offices, and other customers requiring excellent communication and customer service skills.

Experience:

Required: Clerical experience (typing, filing, answering phones, office equipment). The ability to maintain a positive professional demeanor in a demanding environment. Basic computer skills.

Preferred: Knowledge of and experience with medical terminology, basic understanding of insurance requirements, two years experience in health care environment, and basic understanding of diagnosis/procedure coding preferred.

Education:

High school diploma, G.E.D., or equivalent work experience in related field.

Equal Opportunity Employer

#LI-DNI

Assigned Work Hours:

Per diem (10- hour shifts). Varied days and shifts as needed. No set guaranteed hours in a two week pay period. This is not a full or part time position.

Position Type:

Per Diem

Pay Range (based on years of applicable experience):

$34.03

to

$45.55

The hours employees work determine when a shift differential is paid.

Hourly Evening Shift Differential: $2.03Hourly Night Shift Differential: $3.04