Unit Coordinator - Pediatrics - MGH

Massachusetts General Hospital; Boston (MA); On-site; USD 35,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated administrative support professional to join their team. This role involves providing essential support to clinicians and staff, ensuring smooth patient flow, and managing confidential information. The ideal candidate will excel in a fast-paced environment, demonstrating strong organizational skills and proficiency in office procedures. Join a mission-driven organization that values teamwork and strives for excellence in patient care. This is an exciting opportunity to contribute to a renowned healthcare institution and make a meaningful impact on patient experiences.

Qualifications

• 2-3 years of administrative support experience required.
• Unit Coordinator Certification preferred.

Responsibilities

• Provide administrative support to clinicians and staff.
• Manage patient admissions, discharges, and transfers.
• Schedule consultations and tests.

Skills

Administrative Support

MS Office Proficiency

Communication Skills

Time Management

Medical Terminology Familiarity

Education

High School Diploma or Equivalent

Associate's Degree in a related field

Tools

Electronic Medical Records

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors, and the clinicians. Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow, including communication regarding patient admissions, discharges, and transfers. Also expected to provide outstanding services for every customer interaction. Actual duties may vary by department.

Does this position require Patient Care? No

Essential Functions

1. Performs clerical duties to assist in the general administration of the floor or unit.
2. Greets and interacts with patients, families, visitors, and coworkers professionally.
3. Manages information at the central nursing station and throughout the unit.
4. Schedules consultations, tests, procedures, and patient transports.
5. Enters accurate and timely information into electronic medical records.
6. Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and facilitates repairs.
7. Assists manager with payroll, staff scheduling, or supervision of unit secretaries; duties may vary by department.

Qualifications

Education

• High School Diploma or Equivalent required.
• Associate's Degree in a related field preferred.

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Unit Coordinator Certification - preferred.

Experience

• Administrative support experience, 2-3 years required.

Knowledge, Skills, and Abilities

• Proficiency with office procedures and equipment.
• Proficiency in MS Office.
• Excellent proofreading, editing, and communication skills.
• Ability to manage time effectively.
• Familiarity with medical terminology.

Additional Job Details

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20-35 lbs
• Carrying Occasionally (3-33%) 20-35 lbs
• Pushing/Rarely
• Pulling/Rarely
• Climbing/Rarely
• Balancing Occasionally
• Stooping Occasionally
• Kneeling/Rarely
• Crouching/Rarely
• Crawling/Rarely
• Reaching Occasionally
• Manipulation: Handling Constantly, Fingering Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision (Far/Near) Constantly
• Talking and Hearing Constantly

Remote Type

Onsite

Work Location

267 Charles Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Rotating (United States of America)

EEO Statement

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other protected status. Reasonable accommodations are provided for individuals with disabilities. Contact Human Resources at (857)-282-7642 for accommodations.

Mass General Brigham Competency Framework

Our competency framework defines effective leadership behaviors, comprising ten competencies that are used for performance evaluation, hiring, development, and talent pipeline development across the system.