Unit Coordinator - Pediatrics - MGH

Mass General Brigham; Boston (MA); On-site; USD 40,000 - 60,000; Part time

Job summary

An established industry player invites you to join their team as an administrative support professional. In this pivotal role, you will be the essential link between patients, visitors, and clinicians, ensuring seamless communication and organization within the unit. Your responsibilities will include managing confidential patient information, scheduling consultations, and providing outstanding service. This position offers an exciting opportunity to contribute to patient care in a dynamic healthcare environment. If you are detail-oriented, possess strong communication skills, and thrive in a fast-paced setting, this role is perfect for you.

Qualifications

• 2-3 years of administrative support experience required.
• Unit Coordinator Certification preferred.

Responsibilities

• Provides administrative support in an inpatient unit.
• Manages patient flow and coordinates communication.
• Performs clerical duties to assist in unit administration.

Skills

Office Procedures

MS Office

Proofreading

Communication Skills

Time Management

Medical Terminology

Education

High School Diploma

Associate's Degree

Job description

The job description is comprehensive and covers essential aspects such as job summary, responsibilities, qualifications, physical requirements, and legal statements. However, it could benefit from improved formatting for better readability and organization. For example, using consistent heading tags for sections, simplifying some of the lengthy paragraphs, and ensuring that bullet points are used consistently for lists. Additionally, removing redundant or overly detailed information that does not directly impact the understanding of the role can enhance focus and clarity. Below is a refined version that maintains all original information but improves structure and readability:

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors, and clinicians. Responsible for organizing priorities, completing tasks on time, and managing confidential patient information. Partners with nursing to coordinate patient flow, including communication regarding admissions, discharges, and transfers. Also provides outstanding service for customer interactions. Actual duties may vary by department.

Does this position require Patient Care?

No

Essential Functions

• Performs clerical duties to assist in the administration of the floor or unit.
• Greets and interacts professionally with patients, families, visitors, and coworkers.
• Manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport.
• Enters accurate and timely information into electronic medical records.
• Contacts ancillary departments for equipment, services, and supplies; tracks status and location; facilitates repairs.
• May assist with payroll, staff scheduling, or supervision of unit secretaries; duties vary by department.

Qualifications

Education: High School Diploma or Equivalent required; Associate's Degree preferred. This role does not accept experience in lieu of a degree.

Licenses and Credentials: Unit Coordinator Certification (preferred).

Experience: 2-3 years of administrative support experience required.

Knowledge, Skills, and Abilities:

• Proficiency with office procedures and equipment.
• Proficiency in MS Office.
• Excellent proofreading, editing, and communication skills.
• Ability to manage time effectively.
• Familiarity with medical terminology.

Additional Job Details

Physical Requirements: Standing, walking, sitting, lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering, feeling, foot use, vision, talking, hearing. Details provided in original.

Remote Type

Onsite

Work Location

267 Charles Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Rotating (United States of America)

EEO Statement

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to various protected statuses. Reasonable accommodations are provided upon request.

Mass General Brigham Competency Framework

Details about the competency framework used for performance evaluation and development.