Unit Coordinator II: Backend Admin, Behavioral Health

Connections Health Solutions; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

PTO 160 hours

401k match

Employee Assistance Program

Job summary

Connections Health Solutions in Phoenix, AZ is seeking a Unit Coordinator II to provide administrative support for clinical services in a high‑acuity crisis care unit. The role includes enrollment verification, insurance checks, and coordinating with clinical staff to ensure smooth operations.

You will manage petitions, bed placement, and patient communications, while maintaining the patient board and ensuring timely documentation.

Qualifications

• At least 3 years of administrative experience.
• High School Diploma or equivalent.
• At least 1 year of behavioral health experience.
• A current Notary required or the ability to become a notary within the first 90 days.
• The Company has a mandatory vaccination policy.

Responsibilities

• Registers and checks enrollment eligibility, including Third Party Liability and private insurance.
• Coordinates the administrative process for handling petitions; notarizes petitions and hands off to prescribing Provider for review.
• Assists medical staff by obtaining and relaying consumer information from hospital ED staff, clinical staff, family members, and other Providers; monitors timelines of involuntary process.
• Arranges pick up orders with police; ensures COE/PAD detention orders are served and reported within deadlines.
• Coordinates and oversees bed placement of patient with other facilities and within the EHR.
• Answers telephones for admission and discharge purposes.
• Maintains the patient board with arrivals, providers, nurses, and crisis workers; tracks real-time status.
• Participates in ongoing training to maintain competency; performs other duties as assigned.

Skills

Administrative experience

Notary

Education

High School Diploma or equivalent

Associate’s degree (preferred)

Job description

Connections Health Solutions in Phoenix, AZ is seeking a Unit Coordinator II to provide administrative support for clinical services in a high‑acuity crisis care unit. The role includes enrollment verification, insurance checks, and coordinating with clinical staff to ensure smooth operations.

You will manage petitions, bed placement, and patient communications, while maintaining the patient board and ensuring timely documentation.