Unit Clerk — Resident Care Admin & Communications Hub

Talentify; Chicago (IL); On-site; USD 34,000 - 52,000; Full time

Job summary

Complete Care is seeking a Unit Clerk for the first shift in Chicago, IL. This full-time role services as the administrative heartbeat of the unit, welcoming new residents and coordinating communications to support clinical teams and daily operations.

The ideal candidate offers a high school diploma or equivalent, basic computer skills for data entry, and excellent written and spoken communication with a customer-service mindset. A flexible weekday schedule is required.

Qualifications

• Education: High school diploma or equivalent.
• Technical Skills: Basic computer proficiency for data entry and communication systems.
• Interpersonal Skills: Excellent written and verbal communication with a strong customer-service mindset.
• Organization: Exceptional organizational skills with the ability to prioritize tasks independently in a high-volume setting.
• Flexibility: Ability to maintain a flexible weekday schedule based on facility needs.

Responsibilities

• Resident onboarding and admission paperwork assistance.
• Assist families and residents to acclimate to the facility.
• Manage communications with families, staff, and external partners.
• Support nursing and administrative staff to address resident needs promptly.
• Maintain confidentiality and professional conduct with visitors and agencies.

Skills

Customer service

Written communication

Verbal communication

Organization

Flexibility

Education

High school diploma or equivalent

Tools

Data entry systems

Communication systems

Job description

Complete Care is seeking a Unit Clerk for the first shift in Chicago, IL. This full-time role services as the administrative heartbeat of the unit, welcoming new residents and coordinating communications to support clinical teams and daily operations.

The ideal candidate offers a high school diploma or equivalent, basic computer skills for data entry, and excellent written and spoken communication with a customer-service mindset. A flexible weekday schedule is required.