Unit Clerk

Talentify; Chicago (IL); On-site; USD 34,000 - 52,000; Full time

Job summary

Complete Care is seeking a Unit Clerk for the first shift in Chicago, IL. This full-time role services as the administrative heartbeat of the unit, welcoming new residents and coordinating communications to support clinical teams and daily operations.

The ideal candidate offers a high school diploma or equivalent, basic computer skills for data entry, and excellent written and spoken communication with a customer-service mindset. A flexible weekday schedule is required.

Qualifications

• Education: High school diploma or equivalent.
• Technical Skills: Basic computer proficiency for data entry and communication systems.
• Interpersonal Skills: Excellent written and verbal communication with a strong customer-service mindset.
• Organization: Exceptional organizational skills with the ability to prioritize tasks independently in a high-volume setting.
• Flexibility: Ability to maintain a flexible weekday schedule based on facility needs.

Responsibilities

• Resident onboarding and admission paperwork assistance.
• Assist families and residents to acclimate to the facility.
• Manage communications with families, staff, and external partners.
• Support nursing and administrative staff to address resident needs promptly.
• Maintain confidentiality and professional conduct with visitors and agencies.

Skills

Customer service

Written communication

Verbal communication

Organization

Flexibility

Education

High school diploma or equivalent

Tools

Data entry systems

Communication systems

Job description

Unit Clerk– Full-Time (First Shift)

Location: Chicago, IL

Job Type: Full-Time | First Shift

Pay & Benefits: Paid Daily (Work Today, Get Paid Today!), Competitive Pay, Career Advancement Opportunities

About Us

Complete Care is a trusted pillar in the Chicago community. We approach every day with one simple goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. Join a team where employees truly feel like family and your personal growth is our priority!

Why Join Complete Care?

• Work Today, Get Paid Today: Access your earned pay on your own schedule with our voluntary early wage benefit.
• Supportive Family Atmosphere: Work alongside a dedicated, compassionate team that values collaboration.
• Career Growth: We invest in your personal and professional development with opportunities to advance.

Role Overview

We are seeking a high-energy, organized, and compassionate Unit Clerk to serve as the administrative heartbeat of our unit. In this full-time first-shift role, you will welcome new residents, coordinate communication, and support clinical teams to ensure top-quality care and smooth daily operations.

Key Responsibilities

• Resident Onboarding: Greet new residents, assist with admission paperwork, and help families acclimate to the facility.
• Resident Advocacy: Conduct follow-ups with new admissions to ensure a seamless, positive transition.
• Communication Hub: Manage incoming calls, electronic communications, and in-person inquiries from families, staff, and external healthcare partners.
• Unit Support: Collaborate with nursing and administrative staff to address resident needs promptly.
• Professional Standards: Maintain strict confidentiality, exercise sound independent judgment, and interact professionally with visitors and state agencies.

Qualifications

• Education: High school diploma or equivalent.
• Technical Skills: Basic computer proficiency for data entry and communication systems.
• Interpersonal Skills: Excellent written and verbal communication with a strong customer-service mindset.
• Organization: Exceptional organizational skills with the ability to prioritize tasks independently in a high-volume setting.
• Flexibility: Ability to maintain a flexible weekday schedule based on facility needs.

Equal Opportunity Employer

Complete Care is an equal opportunity employer.

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9.17.26