Unit Clerk

Complete Care, Inc.; Chicago (IL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Daily pay

Career advancement opportunities

Competitive pay

Job summary

Complete Care in Chicago, IL seeks a Unit Clerk for a full-time, first-shift role to act as the administrative heartbeat of the unit. You will welcome residents, coordinate communication, and support clinical teams to ensure top-quality care and smooth daily operations.

Responsibilities include onboarding residents, following up on admissions, managing calls and inquiries, coordinating with staff, and upholding confidentiality with professionalism in interactions with visitors and state agencies.

Qualifications

• Education: High school diploma or equivalent.
• Technical Skills: Basic computer proficiency for data entry and communication systems.
• Interpersonal Skills: Excellent written and verbal communication with a strong customer-service mindset.
• Organization: Exceptional organizational skills with the ability to prioritize tasks independently in a high-volume setting.
• Flexibility: Ability to maintain a flexible weekday schedule based on facility needs.

Responsibilities

• Resident Onboarding: Greet new residents, assist with admission paperwork, and help families acclimate to the facility.
• Resident Advocacy: Conduct follow-ups with new admissions to ensure a seamless, positive transition.
• Communication Hub: Manage incoming calls, electronic communications, and in-person inquiries from families, staff, and external healthcare partners.
• Unit Support: Collaborate with nursing and administrative staff to address resident needs promptly.
• Professional Standards: Maintain strict confidentiality, exercise sound independent judgment, and interact professionally with visitors and state agencies.

Skills

Customer service mindset

Verbal communication

Written communication

Organization

Education

High school diploma or equivalent

Tools

Data entry systems

Job description

Unit Clerk– Full-Time (First Shift)

Location: Chicago, IL

Job Type: Full-Time | First Shift

Pay & Benefits: Paid Daily (Work Today, Get Paid Today!), Competitive Pay, Career Advancement Opportunities

About Us

Complete Care is a trusted pillar in the Chicago community. We approach every day with one simple goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. Join a team where employees truly feel like family and your personal growth is our priority!

Why Join Complete Care?

• Work Today, Get Paid Today: Access your earned pay on your own schedule with our voluntary early wage benefit.

• Supportive Family Atmosphere: Work alongside a dedicated, compassionate team that values collaboration.

• Career Growth: We invest in your personal and professional development with opportunities to advance.

Role Overview

We are seeking a high-energy, organized, and compassionate Unit Clerk to serve as the administrative heartbeat of our unit. In this full-time first-shift role, you will welcome new residents, coordinate communication, and support clinical teams to ensure top-quality care and smooth daily operations.

Key Responsibilities

• Resident Onboarding: Greet new residents, assist with admission paperwork, and help families acclimate to the facility.

• Resident Advocacy: Conduct follow-ups with new admissions to ensure a seamless, positive transition.

• Communication Hub: Manage incoming calls, electronic communications, and in-person inquiries from families, staff, and external healthcare partners.

• Unit Support: Collaborate with nursing and administrative staff to address resident needs promptly.

• Professional Standards: Maintain strict confidentiality, exercise sound independent judgment, and interact professionally with visitors and state agencies.

Qualifications

• Education: High school diploma or equivalent.

• Technical Skills: Basic computer proficiency for data entry and communication systems.

• Interpersonal Skills: Excellent written and verbal communication with a strong customer-service mindset.

• Organization: Exceptional organizational skills with the ability to prioritize tasks independently in a high-volume setting.

• Flexibility: Ability to maintain a flexible weekday schedule based on facility needs.

Equal Opportunity Employer

Complete Care is an equal opportunity employer.

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