Unit Secretary

Talentify; Town of Brookfield (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid daily pay with early access

Career growth opportunities

Supportive team culture

Job summary

Complete Care in Brookfield, WI, seeks a high-energy Unit Secretary to serve as the administrative heartbeat of the unit. In this full-time, first-shift role, you will welcome new residents, coordinate communication, and support clinical teams to ensure top-quality care and smooth daily operations.

The ideal candidate has a high school diploma, CNA certification, and at least two years of long-term care experience, with strong communication and organizational skills.

Qualifications

• Education: High school diploma or equivalent.
• Two years professional experience in long term care facility.
• Certification: Active CNA license required.
• Technical skills: Basic computer proficiency for data entry and communication systems.
• Interpersonal skills: Excellent written and verbal communication with a customer-service mindset.
• Organization: Exceptional organizational skills with ability to prioritize tasks independently in a high-volume setting.
• Flexibility: Ability to maintain a flexible weekday schedule based on facility needs.

Responsibilities

• Resident Onboarding: Greet new residents, assist with admission paperwork, and help families acclimate to the facility.
• Resident Advocacy: Conduct follow-ups with new admissions to ensure a seamless, positive transition.
• Communication Hub: Manage incoming calls, electronic communications, and in-person inquiries from families, staff, and external healthcare partners.
• Unit Support: Collaborate with nursing and administrative staff to address resident needs promptly.
• Professional Standards: Maintain confidentiality, exercise independent judgment, and interact professionally with visitors and state agencies.

Skills

Interpersonal skills

Organization

Flexibility

Technical skills

Education

High school diploma

Two years long-term care facility experience

Job description

Unit Secretary – Full-Time (First Shift)

Job Type: Full-Time | First Shift

Pay & Benefits: Paid Daily (Work Today, Get Paid Today!), Competitive Pay, Career Advancement Opportunities

About Us

Complete Care is a trusted pillar in the Brookfield community. We approach every day with one simple goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. Join a team where employees truly feel like family and your personal growth is our priority!

Why Join Complete Care?

• Work Today, Get Paid Today: Access your earned pay on your own schedule with our voluntary early wage benefit.
• Supportive Family Atmosphere: Work alongside a dedicated, compassionate team that values collaboration.
• Career Growth: We invest in your personal and professional development with opportunities to advance.

Role Overview

We are seeking a high-energy, organized, and compassionate Unit Secretary to serve as the administrative heartbeat of our unit. In this full-time first-shift role, you will welcome new residents, coordinate communication, and support clinical teams to ensure top-quality care and smooth daily operations.

Key Responsibilities

• Resident Onboarding: Greet new residents, assist with admission paperwork, and help families acclimate to the facility.
• Resident Advocacy: Conduct follow-ups with new admissions to ensure a seamless, positive transition.
• Communication Hub: Manage incoming calls, electronic communications, and in-person inquiries from families, staff, and external healthcare partners.
• Unit Support: Collaborate with nursing and administrative staff to address resident needs promptly.
• Professional Standards: Maintain strict confidentiality, exercise sound independent judgment, and interact professionally with visitors and state agencies.

Qualifications

• Education: High school diploma or equivalent.
• Two years professional experience in long term care facility
• Certification: Active Certified Nursing Assistant (CNA) license required.
• Technical Skills: Basic computer proficiency for data entry and communication systems.
• Interpersonal Skills: Excellent written and verbal communication with a strong customer-service mindset.
• Organization: Exceptional organizational skills with the ability to prioritize tasks independently in a high-volume setting.
• Flexibility: Ability to maintain a flexible weekday schedule based on facility needs.

Equal Opportunity Employer

Complete Care is an equal opportunity employer.

L1-SF1

9.17.26