Unit Clerk

Complete Care, Inc.; Baraboo (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Complete Care, Inc. in Baraboo, WI seeks a high-energy Unit Clerk (CNA) to support admissions, resident flow, and daily communications on the unit. This role is central to operations and delivering compassionate care.

You will greet residents, assist with admission paperwork, coordinate scheduling, and liaise with families, staff, and external partners. A valid CNA license and strong English communication are essential; no weekend shifts required.

Qualifications

• High school diploma or equivalent.
• CNA license required.
• Strong English communication and organization.

Responsibilities

• Greet residents and assist with admissions-related paperwork.
• Follow up with new admissions for smooth transition.
• Handle electronic, telephone, and face-to-face communications.
• Collaborate with team to meet resident needs promptly.
• Maintain confidentiality of resident and facility information.
• Schedule flexibility to accommodate resident needs.
• Demonstrate professional conduct with residents, families, and staff.
• Make independent decisions when circumstances warrant.

Skills

Efficiency

Data entry

Communication

Independence

Team player

Education

High school diploma

CNA license

Job description

Unit Clerk – CNA

Complete Care is a pillar in the community. We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion.

Why Work For Complete Care?

• Build Your Career: Opportunity to grow with an established, highly successful organization in a caring environment.
• Commitment to Growth: We are invested in your personal and professional success.
• Family Atmosphere: Come join employees who have truly become family!
• Work Today, Get Paid Today: We offer a voluntary benefit providing access to your pay on your own schedule.

Role Overview

We are seeking a high-energy, compassionate Unit Secretary to join our team. This role is essential to our daily operations, serving as the heartbeat of the unit. No Weekends Required.

Responsibilities

• Admissions Support: Greet residents upon arrival, assist with admission paperwork, and help acclimate residents and families to the facility.
• Patient Advocacy: Follow up with new admissions to ensure a positive experience and a smooth transition.
• Communication Hub: Handle electronic, telephone, and face-to-face interactions with residents, families, prospects, and external healthcare partners.
• Team Collaboration: Work as part of a great team to ensure all resident needs are met promptly.
• Professional Conduct: Deal tactfully with personnel, residents, family members, visitors, government agencies, and the public at all times.
• Independent Judgment: Ability to make independent decisions when circumstances warrant such action.
• Integrity & Service: Demonstrate honesty, integrity, and a commitment to delivering high-quality customer service.
• Confidentiality: Maintain strict confidentiality of resident and facility information.
• Scheduling: Maintain a flexible schedule throughout the weekdays based on the needs of our residents and the facility.

Qualifications

Education & Licensing

• High school diploma or equivalent.
• CNA License Required: Must hold a valid Certified Nursing Assistant license.

Knowledge and Abilities

• Efficiency: Ability to be highly organized and efficient in a high-volume environment.
• Technical Skills: Basic computer skills required for data entry and communication.
• Communication: Strong written and spoken English skills; ability to build relationships with stakeholders.
• Independence: Ability to prioritize tasks effectively and function independently while being a reliable team player.
• Directives: Able to understand and follow complex written and verbal directions.

Complete Care is an equal opportunity employer.

Are you ready to join a team where your compassion meets your career?

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10.14.26