Unit Clerk

Complete Care - Wisconsin; Baraboo (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Complete Care - Wisconsin seeks a high-energy Unit Clerk – CNA to support daily operations and act as the heartbeat of the unit. You will greet residents, assist with admissions, and coordinate with families and partners to ensure a smooth transition.

The role requires a CNA license, a high school diploma or equivalent, and strong English communication. Efficient data entry, confidentiality, and teamwork are essential in this caring environment.

Qualifications

• High school diploma or equivalent is required.
• CNA license is required and must be active.
• Strong written and spoken English with clear communication.
• Ability to prioritize and work independently within a team.
• Efficient data entry and basic computer use.

Responsibilities

• Greet residents upon arrival and assist with admission paperwork.
• Follow up with new admissions to ensure a smooth transition.
• Serve as the communication hub with residents, families, and partners.
• Collaborate with the team to meet resident needs promptly.
• Maintain professional conduct when interacting with staff and the public.
• Make independent decisions when situations warrant action.
• Demonstrate honesty, integrity, and commitment to service.
• Maintain strict confidentiality of resident and facility information.
• Maintain a flexible weekday scheduling to meet resident needs.

Skills

Efficiency

Technical Skills

Communication

Independence

Directives

Education

High school diploma or equivalent

CNA license

Job description

Unit Clerk – CNA

Complete Care is a pillar in the community. We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion.

Why Work For Complete Care?

• Build Your Career: Opportunity to grow with an established, highly successful organization in a caring environment.
• Commitment to Growth: We are invested in your personal and professional success.
• Family Atmosphere: Come join employees who have truly become family!
• Work Today, Get Paid Today: We offer a voluntary benefit providing access to your pay on your own schedule.

Role Overview

We are seeking a high-energy, compassionate Unit Secretary to join our team. This role is essential to our daily operations, serving as the heartbeat of the unit. No Weekends Required.

Responsibilities

• Admissions Support: Greet residents upon arrival, assist with admission paperwork, and help acclimate residents and families to the facility.
• Patient Advocacy: Follow up with new admissions to ensure a positive experience and a smooth transition.
• Communication Hub: Handle electronic, telephone, and face-to-face interactions with residents, families, prospects, and external healthcare partners.
• Team Collaboration: Work as part of a great team to ensure all resident needs are met promptly.
• Professional Conduct: Deal tactfully with personnel, residents, family members, visitors, government agencies, and the public at all times.
• Independent Judgment: Ability to make independent decisions when circumstances warrant such action.
• Integrity & Service: Demonstrate honesty, integrity, and a commitment to delivering high-quality customer service.
• Confidentiality: Maintain strict confidentiality of resident and facility information.
• Scheduling: Maintain a flexible schedule throughout the weekdays based on the needs of our residents and the facility.

Qualifications

Education & Licensing

• High school diploma or equivalent.
• CNA License Required: Must hold a valid Certified Nursing Assistant license.

Knowledge and Abilities

• Efficiency: Ability to be highly organized and efficient in a high-volume environment.
• Technical Skills: Basic computer skills required for data entry and communication.
• Communication: Strong written and spoken English skills; ability to build relationships with stakeholders.
• Independence: Ability to prioritize tasks effectively and function independently while being a reliable team player.
• Directives: Able to understand and follow complex written and verbal directions.

Complete Care is an equal opportunity employer.

10.14.26