Unit Associate

The General Hospital Corporation; Boston (MA); On-site; USD 24,000 - 33,000; Full time

Job summary

Mass General Brigham's The Brigham and Women’s Hospital, Inc. is seeking a housekeeping professional to maintain a clean and hygienic environment for guests and patients at 70 Francis Street, Boston.

The role operates on-site with a 9:00 AM-5:30 PM schedule and every other weekend, totaling 40 hours weekly. Responsibilities include cleaning tasks, linen management, waste disposal, restocking supplies, and meticulous record-keeping.

Qualifications

• Education: High School Diploma or Equivalent required.
• Can this role accept experience in lieu of a degree? No.
• Experience: Customer Service Experience 1-2 years preferred or Housekeeping Experience 0-1 year preferred.

Responsibilities

• Perform routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
• Handle and maintain linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services.
• Properly dispose of trash, recyclables, and hazardous materials according to established procedures and regulations.
• Monitor and restock supplies and amenities such as toiletries, towels, cleaning products, and other necessary items.
• Maintain accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation.
• Follow established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals.

Skills

Cleaning

Attention to detail

Time management

Customer service

Teamwork

Confidentiality

Education

High School Diploma or Equivalent

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule: 9:00 AM-5:30 PM, with every other weekend required. Days off are the Friday before the scheduled weekend and the Tuesday following the weekend.

Summary: Responsible for providing support services and assistance in maintaining cleanliness and orderliness by ensuring a clean and hygienic environment for guests, patients, or occupants.

Does this position require Patient Care? No

Essential Functions

• Perform routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
• Handle and maintain linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services.
• Properly dispose of trash, recyclables, and hazardous materials according to established procedures and regulations.
• Monitor and restock supplies and amenities such as toiletries, towels, cleaning products, and other necessary items.
• Maintain accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation.
• Follow established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals.

Qualifications

Education: High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Experience: Customer Service Experience 1-2 years preferred or Housekeeping Experience 0-1 year preferred

Knowledge, Skills and Abilities

• Familiarity with different cleaning techniques, equipment, and products.
• Strong attention to detail to ensure thorough cleaning and maintenance of the assigned areas.
• Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Customer service skills to ensure guest/patient satisfaction.
• Ability to follow instructions and work well with others.
• Trustworthiness and a strong work ethic to maintain confidentiality and handle sensitive information appropriately.

Additional Job Details (if applicable)

• Remote Type
  Onsite
• Work Location
  70 Francis Street
• Scheduled Weekly Hours
  40
• Employee Type
  Regular
• Work Shift
  Day (United States of America)
• Pay Range
  $17.71 - $24.28/Hourly
• Grade
  2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observ