Unit Associate

Brigham and Women's Hospital; Boston (MA); On-site; USD 24,000 - 33,000; Full time

Job summary

Brigham and Women's Hospital is seeking an on-site Environmental Services team member to maintain a clean and hygienic environment for guests and patients. You will perform routine cleaning duties, restock supplies, manage linen handling, and ensure safe disposal of waste in a fast-paced hospital setting.

The role requires a high school diploma, strong attention to detail, and reliable teamwork to meet daily targets.

Qualifications

• High School Diploma or equivalent required.
• Experience: Customer Service 1-2 years preferred or housekeeping 0-1 year preferred.
• Familiarity with cleaning techniques, equipment and products.
• Strong attention to detail to ensure thorough cleaning and maintenance.
• Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Customer service skills to ensure guest/patient satisfaction.
• Ability to follow instructions and work well with others.
• Trustworthiness and a strong work ethic to maintain confidentiality.

Responsibilities

• Perform routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
• Handle and maintain linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services.
• Properly dispose of trash, recyclables, and hazardous materials according to established procedures and regulations.
• Monitor and restock supplies and amenities such as toiletries, towels, cleaning products, and other necessary items.
• Maintain accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation.
• Follow established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals.

Education

High School Diploma or Equivalent

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule: 9:00 AM-5:30 PM, with every other weekend required. Days off are the Friday before the scheduled weekend and the Tuesday following the weekend.

Summary: Responsible for providing support services and assistance in maintaining cleanliness and orderliness by ensuring a clean and hygienic environment for guests, patients, or occupants.

Does this position require Patient Care? No

Essential Functions

• Perform routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
• Handle and maintain linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services.
• Properly dispose of trash, recyclables, and hazardous materials according to established procedures and regulations.
• Monitor and restock supplies and amenities such as toiletries, towels, cleaning products, and other necessary items.
• Maintain accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation.
• Follow established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals.

Qualifications

• High School Diploma or Equivalent required
• Can this role accept experience in lieu of a degree? No
• Experience: Customer Service Experience 1-2 years preferred or Housekeeping Experience 0-1 year preferred
• Familiarity with different cleaning techniques, equipment, and products.
• Strong attention to detail to ensure thorough cleaning and maintenance of the assigned areas.
• Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Customer service skills to ensure guest/patient satisfaction.
• Ability to follow instructions and work well with others.
• Trustworthiness and a strong work ethic to maintain confidentiality and handle sensitive information appropriately.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

70 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.28/Hourly

Grade

2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.