Union-Savvy Operations Lead for Window Film

American Window Film; Bound Brook (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Family & Friends Day

People Helping People

Fitness, Health and Wellness allowance

We not me time

Job summary

American Window Film is seeking an Operations/Field Manager to lead union crews, schedule jobs and oversee film inventory, vehicles and the Bound Brook warehouse. You will serve as the liaison with DC21 and manage pre-job paperwork, safety plans and insurance certificates.

You will drive labor relations, assign foremen, coach crews, review performance, and ensure compliance with union agreements while delivering on-time, on-budget installations and strong customer service.

Qualifications

• 3+ years managing field crews for a construction trade contractor.
• Union glazing, glass, window film or finishing trades experience preferred.
• Knowledge of collective bargaining agreements, union dispatch, fringe benefit reporting, and prevailing wage/PLA work.
• Proficient with Google Workspace, CRM and scheduling software.

Responsibilities

• Hire installers and manage the 60‑day probation, ensure new hires apply to the union within 30 days.
• Assign crews and appoint working foremen; review performance and coach, discipline, or discharge per union rules.
• Act as labor relations representative on grievances and sit on safety and policy committees with DC21.
• Schedule installations balancing dates, crew skills, site access and materials.
• Manage film inventory at the Bound Brook warehouse and order from suppliers.
• Prepare pre-job paperwork with contracts and insurance teams, then close out jobs and warranty registrations.
• Build a culture of responsive, friendly service; answer calls and emails promptly.
• Give labor-hour estimates, wage classifications and scheduling input for bids.

Skills

Field crew management

Union experience

Google Workspace

CRM usage

Scheduling software

OSHA 30

Job description

American Window Film is seeking an Operations/Field Manager to lead union crews, schedule jobs and oversee film inventory, vehicles and the Bound Brook warehouse. You will serve as the liaison with DC21 and manage pre-job paperwork, safety plans and insurance certificates.

You will drive labor relations, assign foremen, coach crews, review performance, and ensure compliance with union agreements while delivering on-time, on-budget installations and strong customer service.