Unified Communications & VoIP Engineer

NS4 Inc; Colorado Springs (CO); Hybrid; USD 75,000 - 110,000; Full time

Job summary

NS4 Inc is seeking a Network Engineer to design, implement, and optimize IP networks, SIP trucking, and VoIP to support unified communications. You will lead telephony integration, ensure security, provide technical support, and develop training during the transition.

Collaboration with cross-functional teams is essential. The role requires strong expertise in network engineering, security, and hands-on experience with UC platforms and modern telephony technologies.

Qualifications

• Proven experience in network engineering and telephony systems.
• Strong background in systems integration and security.
• Excellent technical support skills with a focus on user satisfaction.
• Demonstrated ability to train staff and manage change effectively.
• Strong project management skills and the ability to work collaboratively with cross-functional teams.
• Preferred certifications in network engineering, telephony, and security (CCNA, CCNP, CISSP).

Responsibilities

• Design, implement, and optimize IP networks, SIP trucking, and VoIP technologies to support UC solutions.
• Manage and integrate traditional telephony systems with modern UC platforms, ensuring continuity and functionality.
• Lead the integration of various communication systems, ensuring they work seamlessly together and meet organizational needs.
• Implement and maintain security measures to protect the UC system, including data encryption and protection against cyber threats.
• Provide technical support and troubleshooting for the UC system during and after the transition, ensuring minimal downtime and maximum user satisfaction.
• Develop and deliver training programs for staff and manage the change process to ensure a smooth transition to the new UC system.

Skills

Network engineering

Telephony systems

UC platforms

Education

CCNA

CCNP

CISSP

Security+ IAT II

Tools

CCNA

CCNP

CISSP

Security+ IAT II

Job description

•Network Engineering: Design, implement, and optimize IP networks, SIP trucking, and VoIP technologies to support UC solutions. •Telephony Systems: Manage and integrate traditional telephony systems with modern UC platforms, ensuring continuity and functionality. •Systems Integration: Lead the integration of various communication systems, ensuring they work seamlessly together and meet organizational needs. •Security: Implement and maintain security measures to protect the UC system, including data encryption and protection against cyber threats. •Technical Support: Provide technical support and troubleshooting for the UC system during and after the transition, ensuring minimal downtime and maximum user satisfaction. •Training and Change Management: Develop and deliver training programs for staff and manage the change process to ensure a smooth transition to the new UC system.

Requirements

• •Proven experience in network engineering and telephony systems.
• •Strong background in systems integration and security.
• •Excellent technical support skills with a focus on user satisfaction.
• •Demonstrated ability to train staff and manage change effectively.
• •Strong project management skills and the ability to work collaboratively with cross-functional teams.
• Preferred Certifications: Certifications in network engineering, telephony (e.g., CCNA, CCNP, CISSP).
• Preferred (Required): Security certification: IAT II (Security+)