Senior Cisco Voice & Collaboration Engineer (TS/SCI)

Prattwhitney; Largo (FL); On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Three weeks vacation

401(k) plan with match

Job summary

Collins Aerospace seeks an experienced Enterprise Voice Engineer to configure, administer, and maintain CUCM and Unity Connection for enterprise and classified environments. You will plan upgrades, manage SIP trunks, and troubleshoot Tier III voice issues.

Active TS/SCI clearance is required. DoD experience with STIGs and secure environments is preferred. Onsite role supporting DoD networks with extensive collaboration across cybersecurity and network teams.

Qualifications

• Typically requires STEM degree with 5+ years relevant experience or an advanced degree with 3+ years experience
• Active and transferable TS/SCI clearance required prior to start date
• DoD 8570 IAT Level II certification (Security+ or CISSP preferred)
• Experience with CUCM, Unity Connection, SIP, dial plans, voice gateways, SBCs, conferencing, and Tier III troubleshooting
• Experience securing DoD or regulated environments with DISA STIGs, vulnerability remediation, and cybersecurity assessments
• Experience leading CUCM/Unity upgrades, migrations, testing, and production cutovers

Responsibilities

• Configure, administer, and maintain CUCM clusters for enterprise and classified environmens
• Manage Unity Connection voicemail systems including provisioning and call handlers
• Configure dial plans, SIP trunks, and voice gateways; troubleshoot voice issues
• Provide Tier III support for complex voice and collaboration systems
• Plan upgrades, patches, and lifecycle management for CUCM/Unity

Skills

CUCM

Unity Connection

SIP

VoIP infrastructure

Security clearance TS/SCI

CUCM upgrades

Education

Bachelor's degree in STEM

Advanced degree (optional)

Tools

Juniper SRX

EX series routers

Windows/Linux

Job description

Collins Aerospace seeks an experienced Enterprise Voice Engineer to configure, administer, and maintain CUCM and Unity Connection for enterprise and classified environments. You will plan upgrades, manage SIP trunks, and troubleshoot Tier III voice issues.

Active TS/SCI clearance is required. DoD experience with STIGs and secure environments is preferred. Onsite role supporting DoD networks with extensive collaboration across cybersecurity and network teams.