Unified Capabilities SysAdmin - VoIP/VTC Onsite

Agile Defense, Inc.; Fort Huachuca (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Agile Defense, Inc. is seeking a Systems Administrator - Unified Capabilities at Fort Huachuca, AZ to operate and secure enterprise VoIP and VTC systems.

The role requires DoD-level security awareness and active participation in incident response, configuration, and documentation practices. Responsibilities include maintaining system availability, performing patches and scans, and ensuring compliance with security policies.

Qualifications

• Bachelor’s in computer science, cybersecurity, data science, information systems, information technology, or software engineering
• 0 years of experience with BS/BA
• 2 years of experience with AA/AS
• 4 years of experience with no degree
• CompTIA Security+ AND within 90 days Microsoft AZ-900 or CompTIA Server+ or Cloud+
• Expertise in VoIP and VTC system operations, maintenance, and security

Responsibilities

• Operate, maintain, secure, and update enterprise VoIP and VTC systems to ensure system integrity and security
• Configure, patch, and scan systems to maintain high availability and optimal performance
• Respond to incident tickets, service requests, and restoration of services, as well as process requests for change
• Maintain documentation of server/system characteristics, physical/logical capability diagrams, and security policies/settings
• Notify the Government of any "critical" or "high" incidents impacting critical systems and services
• Troubleshoot, repair, and recommend changes to VoIP and VTC infrastructure to ensure robust and sustainable systems
• Perform availability and performance monitoring, including trend analysis to assess service quality
• Employ best business practices to provide secure, standardized, and scalable VoIP and VTC systems

Skills

VoIP & VTC ops

Troubleshooting

Documentation

Monitoring & metrics

Security awareness

Education

Bachelor’s in CS/Cybersecurity/InfoSys/IT/Software Eng

Tools

VoIP devices (Avaya CUCM Oracle Ribbon)

Job description

Agile Defense, Inc. is seeking a Systems Administrator - Unified Capabilities at Fort Huachuca, AZ to operate and secure enterprise VoIP and VTC systems.

The role requires DoD-level security awareness and active participation in incident response, configuration, and documentation practices. Responsibilities include maintaining system availability, performing patches and scans, and ensuring compliance with security policies.