Systems Administrator - Unified Capabilities

Agile Defense, LLC; Fort Huachuca (AZ); On-site; USD 70,000 - 74,000; Full time

Job summary

Agile Defense, LLC in Fort Huachuca, AZ seeks a Systems Administrator - Unified Capabilities to secure and manage enterprise VoIP and VTC systems on-site.

You will configure patches, respond to incidents, maintain documentation, and ensure compliance with security requirements, including a Secret clearance.

Qualifications

• Bachelor's in computer science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering.
• CompTIA Security+ and within 90 days Microsoft AZ-900 or CompTIA Sever+ or Cloud+.
• Expertise in VoIP and VTC system operations, maintenance, and security.
• Experience with system configuration, patching, and vulnerability scanning.
• Strong troubleshooting and problem-solving skills for infrastructure support.
• Ability to create and maintain detailed system documentation and diagrams.
• Knowledge of availability and performance monitoring tools and techniques.
• Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices
• Familiarity with security policies and compliance standards within enterprise environments.
• Active Secret US security clearance

Responsibilities

• Operate, maintain, secure, and update enterprise VoIP and VTC systems to ensure system integrity and security.
• Configure, patch, and scan systems to maintain high availability and optimal performance.
• Respond to incident tickets, service requests, and restoration of services, as well as process requests for change.
• Maintain documentation of server/system characteristics, physical/logical capability diagrams, and security policies/settings.
• Notify the Government of any "critical" or "high" incidents impacting critical systems and services.
• Troubleshoot, repair, and recommend changes to VoIP and VTC infrastructure to ensure robust and sustainable systems.
• Perform availability and performance monitoring, including trend analysis to assess service quality.
• Employ best business practices to provide secure, standardized, and scalable VoIP and VTC systems.

Skills

VoIP/VTC operations

System maintenance

Troubleshooting

Documentation

Security compliance

Incident response

Education

Bachelor's degree in CS/Cybersecurity/IT

Associate degree (AA/AS)

No degree (4+ years)

Tools

VoIP devices (Avaya/CUCM/Oracle/Ribbon)

Job description

About Agile Defense

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation's vital interests.

Requisition #

1907

Job Title

Systems Administrator - Unified Capabilities

Location

Fort Huachuca, AZ, Onsite

Clearance Level

Secret, Must Have Clearance to Start

Required Certification(s)

CompTIA Security+ AND within 90 days Microsoft AZ-900 or CompTIA Sever+ or Cloud+

Essential Job Duties

Responsibilities include:

• Operate, maintain, secure, and update enterprise VoIP and VTC systems to ensure system integrity and security.
• Configure, patch, and scan systems to maintain high availability and optimal performance.
• Respond to incident tickets, service requests, and restoration of services, as well as process requests for change.
• Maintain documentation of server/system characteristics, physical/logical capability diagrams, and security policies/settings.
• Notify the Government of any "critical" or "high" incidents impacting critical systems and services.
• Troubleshoot, repair, and recommend changes to VoIP and VTC infrastructure to ensure robust and sustainable systems.
• Perform availability and performance monitoring, including trend analysis to assess service quality.
• Employ best business practices to provide secure, standardized, and scalable VoIP and VTC systems.

Qualifications

• Bachelor's in computer science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering
  • 0 years of experience with BS/BA
  • 2 years of experience with AA/AS
  • 4 years of experience with no degree
• CompTIA Security+ AND within 90 days Microsoft AZ-900 or CompTIA Sever+ or Cloud+
• Expertise in VoIP and VTC system operations, maintenance, and security.
• Experience with system configuration, patching, and vulnerability scanning.
• Strong troubleshooting and problem-solving skills for infrastructure support.
• Ability to create and maintain detailed system documentation and diagrams.
• Knowledge of availability and performance monitoring tools and techniques.
• Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices
• Familiarity with security policies and compliance standards within enterprise environments.
• Active Secret US security clearance

Salary

$70,000 - $74,000 a year

Our Core Values

• Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
• Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.