Human Services Data Reporting Manager

Taleo; Columbus (OH); On-site; USD 55,000 - 58,000; Full time

Job summary

Ohio Department of Job and Family Services in Columbus, OH seeks a Human Services Data Reporting Manager to lead statewide data reporting, policy guidance, and governance for OFA programs.

The role coordinates with OFA policy staff, OIS, and counties to ensure accurate data collection, timely reporting, and effective statewide service delivery.

Qualifications

• Experience guiding policy analysis and reporting in human services.
• Communicates complex data to non-technical stakeholders.
• Ensures compliance with state and federal data requirements.

Responsibilities

• Oversee team of Business Analysts and direct reporting activities.
• Monitor staff compliance with trainings, meetings and procedures.
• Prepare and analyze state and federal data reporting requests.
• Coordinate UAT for reporting changes and data sharing agreements.
• Maintain data accuracy and timeliness across systems.
• Ensure compliance with regulations across counties and jurisdictions.
• Manage high-volume data requests from internal/external stakeholders.
• Guide data governance and cross-team data quality initiatives.
• Collaborate with OFA policy staff, OIS, and others.
• Support statewide service delivery through robust data reporting.

Skills

Human Services

Policy Direction

Analyzation

Attention to Detail

Critical Thinking

Establishing Relationships

Strategic Thinking

Job description

Job Description - Human Services Data Reporting Manager (260007GR)

Human Services Data Reporting Manager (260007GR)

Organization

Job & Family Services

Agency Contact Name and Information : [e-mail]

Unposting Date

Oct 15, 2026, 3:59:00 AM

Work Location

James A Rhodes Office Tower 31 30 East Broad Street 31st Floor Columbus 43215

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation : $40.40 per hour

Schedule

Full-time

Union : Exempt from Union

Primary Job Skill

Human Services

Technical Skills : Human Services, Policy Direction

Professional Skills : Analyzation, Attention to Detail, Consultation, Critical Thinking, Establishing Relationships, Goal Setting, Presenting, Strategic Thinking

Agency Overview

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Job Description

Office of Family Assistance
The Office of Family Assistance (OFA) provides policy, operational, technical assistance and training support for safety net programs that assist low-income Ohioans. This includes: Cash assistance programs funded by the Temporary Assistance for Needy Families (TANF) Block Grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency programs (PRC); Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer EBT Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP); Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage .

What You Will Do
The Human Services Data Reporting Manager provides statewide leadership and guidance to counties to ensure compliance with state and federal laws, rules, and regulations governing OFA programs. This role oversees key program functions, including development of business requirements, data analysis and interpretation, federal and state reporting, user acceptance testing, and management of data sharing agreements. The manager directs and coordinates work across OFA policy staff, the Office of Information Services (OIS), and assigned team members to support accurate data collection, program administration, and effective statewide service delivery.

Job duties include

• Oversee team of Business Analysts and direct reporting activities.
• Monitor staff compliance with assigned trainings, meetings and other procedures.
• Prepare and analyze state and federal data reporting requests.
• Manage coordination between staff and User Acceptance Testing (UAT) team for reporting-related changes.
• Assist with fulfilling data sharing agreements.
• Stay informed with and execute data governance requirements.
• Coordinate guidance and expectations across multiple counties or jurisdictions with differing levels of resources, staffing, and readiness.
• Ensure consistent compliance with state and federal regulations.
• Manage high-volume or complex data requests from internal and external stakeholders.
• Maintain data accuracy, integrity, and timeliness across multiple systems and collaborating teams.

Preferred Skills

• Balancing strategic, long‑term planning with day‑to‑day operational needs and emergent issues.
• Overseeing staff development, performance, workloads, and morale in a fast‑paced environment.
• Effective communication between technical teams, program staff, leadership, and external partners.
• Implementing new business requirements or system updates while minimizing disruption to program operations.
• Prioritizing competing project demands and ensuring alignment with agency goals and regulatory obligations.
• Navigating sensitive inquiries from the public, government officials, and partner organizations.

Schedule: Full time.

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location: This position will be headquartered at the James A. Rhodes State Officer Tower - 30 E. Broad Street, 31st Floor, Columbus, OH 43215.

Travel: Occasional travel within the state of Ohio.

Position Number: 20044346.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) &Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The candidate, at minimum, must have the following:

Option 1

• 72 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field;
• AND 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

Option 2

• Completion of undergraduate core program in social or behavioral science;
• AND 48 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field;
• AND 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

Option 3

• Completion of graduate core program in social or behavioral science;
• AND 36 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field;
• AND 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

Option 4

• 12 mos. exp. as Human Services Developer, 69453.

Option 5

• The equivalent of Minimum Class Qualifications For Employment noted above.

Pay Information

This position is in the Stat e of Ohio’s E1 Exempt Pay Schedule, Pay Range 14. Un less required by legislation or union contract, starting salary will be the minimum salary of that pay r ange (step 1, currently $40.40per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 14

• Step 1
  • Hourly: $40.40
  • Annual: $84,032
• Step 2
  • Hourly: $42.70
  • Annual: $88,816
• Step 3
  • Hourly: $44.99
  • Annual: $93,579
• Step 4
  • Hourly: $47.43
  • Annual: $98,654
• Step 5
  • Hourly: $50.12
  • Annual: $104,250
• Step 6
  • Hourly: $52.90
  • Annual: $110,032
• Step 7
  • Hourly: $55.09
  • Annual: $114,587
• Step 8
  • Hourly: $57.67
  • Annual: $119,954

Months of Employment

At Hire

6 Months

18 Months

30 Months

42 Months

54 Months

66 Months

78 Months

Supplemental Information

ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact [e-mail].

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.