Unemployment Benefits Data Analyst & Process Optimizer

DC Government; Washington (District of Columbia); On-site; USD 81,000 - 103,000; Full time

Job summary

DC Government, within the Department of Employment Services (DOES), Office of Unemployment Compensation (OUC), Benefits Division, is seeking a Business Analyst to analyze unemployment compensation data, coordinate division projects, assist with contract administration, and support UI benefits system modernization efforts.

The role involves developing communication strategies for stakeholders and producing clear, accurate reports to guide leadership decisions and improve benefits operations and

Qualifications

• One year of specialized experience equivalent to the next lower grade level.
• Licensure/certifications: none required.
• Normal office setting work environment.

Responsibilities

• Identifies, reviews, defines, and documents UI workflow processes.
• Documents business requirements for UI projects and plans process improvements.
• Coordinates with IT staff and SMEs to document procedures and resolve programmatic issues.
• Plans, manages, coordinates, and monitors activities of projects and processes with other departments and outside contacts.

Job description

DC Government, within the Department of Employment Services (DOES), Office of Unemployment Compensation (OUC), Benefits Division, is seeking a Business Analyst to analyze unemployment compensation data, coordinate division projects, assist with contract administration, and support UI benefits system modernization efforts.

The role involves developing communication strategies for stakeholders and producing clear, accurate reports to guide leadership decisions and improve benefits operations and