UI Benefits Data & Process Analyst

DC Department of Human Resources

Washington (District of Columbia)

Hybrid

USD 81,000 - 103,000

Full time

4 days ago

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Job summary

The District of Columbia Department of Employment Services (DOES) – Office of Unemployment Compensation (OUC) Benefits Division is seeking a Business Analyst. You will conduct data analysis, coordinate division projects, assist with contract administration, and contribute to UI benefits system modernization initiatives.

You will develop and implement communication strategies to improve stakeholder understanding of UI Benefits requirements and system changes, producing clear reporting,

Qualifications

Specialized Experience: One year at the next lower grade level or equivalent.
Experience with unemployment insurance or benefits systems is a plus.

Responsibilities

Identify and document UI data workflows.
Document business requirements for UI projects.
Recommend process and procedural innovations.
Collaborate with IT staff and SMEs to document processes and resolve issues.
Plan, manage, coordinate, and monitor projects with other departments.
Research and recommend new operations and measures for standard programs.
Observe and analyze programs for compliance with guidelines.
Monitor service performance and identify emerging needs.
Provide data analysis and prepare statistical reports for deficiencies.
Advise on program planning to improve services and performance.
Meet with federal representatives to review proposed projects.

Skills

Data analysis

Project coordination

Contract administration

Communication strategies

Job description

You will develop and implement communication strategies to improve stakeholder understanding of UI Benefits requirements and system changes, producing clear reporting,

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