Hybrid Management Analyst - Data & Process Improvement

DC Government; Washington (District of Columbia); On-site; USD 65,000 - 84,000; Full time

Job summary

DC Government seeks a Management Analyst to advance unemployment compensation operations through data evaluation, trend analysis, and dashboard development. The role supports policy and workflow assessments, producing training guides and SOPs for consistency across units.

In-person collaboration and rigorous data-driven decision making are required to maintain program integrity. Responsibilities include coordinating projects, improving processes, and translating complex program information into

Qualifications

• Specialized experience in analysis of program data and reporting.
• Ability to translate policy information into guidance and decisions.
• Experience creating analytical reports and dashboards for leadership.

Responsibilities

• Analyze complex program data and identify trends to support decisions.
• Develop training guides, SOPs, and desk aids for consistency.
• Prepare analytical reports and dashboards for leadership review.
• Coordinate projects related to unemployment insurance and process improvements.

Skills

Analytical ability

Policy analysis

Data evaluation

Report preparation

Tools

Spreadsheets

Job description

DC Government seeks a Management Analyst to advance unemployment compensation operations through data evaluation, trend analysis, and dashboard development. The role supports policy and workflow assessments, producing training guides and SOPs for consistency across units.

In-person collaboration and rigorous data-driven decision making are required to maintain program integrity. Responsibilities include coordinating projects, improving processes, and translating complex program information into