Unemployment Insurance Domain Expert

Tata Consultancy Services Limited; Milford (OH); Sur place; USD 130 000 - 150 000; Plein temps

Avantages offerts par ce poste

Annual incentive

Medical coverage

Family leaves

401K plan

Résumé du poste

Tata Consultancy Services in the United States (Ohio/Milford) seeks a seasoned Unemployment Insurance domain expert to lead a team of business analysts and guide complex UI projects end-to-end.

You will drive requirements, analyze gaps, and communicate with client business managers, ensuring compliance and timely delivery for state UI programs.

Qualifications

• Experience in Unemployment Insurance domain is required.
• Strong written and verbal communication skills.
• Proficient in requirements gathering and documentation.
• Experience with UI transformations and business process guidance.

Responsabilités

• Serve as SME on Unemployment Insurance Tax and Benefits.
• Lead UI business analysts’ team; provide guidance and direction.
• Build requirement specifications for deployments of UI projects.
• Coordinate with business teams to build new functionality and set expectations.
• Demonstrate UI systems to clients and prospects.
• Discuss changes in law related to UI with stakeholders.

Connaissances

UI domain

Stakeholder mgmt

Requirements gathering

Documentation

MS Office

MS Visio

Communication skills

Formation

Bachelors in CS

Outils

MS Office

MS Visio

Description du poste

Job Description

• 15 plus years of working experience in Unemployment Insurance domain
• Benefits areas (like Claims Intake, Weekly Certifications, Out of State Functions, Monetary and Non-Monetary Determinations, Overpayments, Appeals, USDOL compliance, IRS compliance)
• Tax areas (like Employer establishment and maintenance, Contribution and Wage Reports, Employee Leasing, Billing and Collections, Liens, Fraud and Investigations, Appeals and Cashiering).
• Experience of Unemployment Insurance modernization/ transformation program as a Business Manager or SME is strongly preferred.
• Proficient in Requirements Gathering, Application Capability Demonstration, Gap Analysis and Documentation, Functional Designing, Customer Communication.
• Working knowledge of MS Office and MS Visio.
• Have outstanding written and verbal communication skills.
• Anticipate change and quickly prioritize accordingly.
• Should have good team skills and should be able to motivate and train his team to understand the Unemployment Insurance business process in detail.
• Should be the subject matter expert on Unemployment Insurance Tax and Benefits.
• Should lead Unemployment Insurance business analysts’ team and provide guidance, direction to them as and when required in regard to Unemployment Insurance Business process.
• Build requirement specifications to ensure seamless deployments of Unemployment Insurance project.
• Build your knowledge of other information systems and be able to speak to their capabilities in the context of our customers’ business.
• Coordinate with the business teams to build new functionality when required and set reasonable expectations with customers.
• Able to give demonstrations of UI systems to clients and prospects.
• Able to lead discussions to assess the impact of any changes in law related to UI.
• Should be able to lead all Unemployment Insurance business processes discussion with the State's team.
• Communication & coordination with team leads (Requirements, Development, Data Migration, Testing, Technical Team) and Client Business Managers or SMEs.

Must Have Technical/Functional Skills

• 15 plus years of working experience in Unemployment Insurance domain
• Benefits areas (like Claims Intake, Weekly Certifications, Out of State Functions, Monetary and Non-Monetary Determinations, Overpayments, Appeals, USDOL compliance, IRS compliance)
• Tax areas (like Employer establishment and maintenance, Contribution and Wage Reports, Employee Leasing, Billing and Collections, Liens, Fraud and Investigations, Appeals and Cashiering).
• Experience of Unemployment Insurance modernization/ transformation program as a Business Manager or SME is strongly preferred.
• Proficient in Requirements Gathering, Application Capability Demonstration, Gap Analysis and Documentation, Functional Designing, Customer Communication.
• Working knowledge of MS Office and MS Visio.
• Have outstanding written and verbal communication skills.
• Anticipate change and quickly prioritize accordingly.
• Should have good team skills and should be able to motivate and train his team to understand the Unemployment Insurance business process in detail.

Roles & Responsibilities

• Should be the subject matter expert on Unemployment Insurance Tax and Benefits.
• Should lead Unemployment Insurance business analysts’ team and provide guidance, direction to them as and when required in regard to Unemployment Insurance Business process.
• Build requirement specifications to ensure seamless deployments of Unemployment Insurance project.
• Build your knowledge of other information systems and be able to speak to their capabilities in the context of our customers’ business.
• Coordinate with the business teams to build new functionality when required and set reasonable expectations with customers.
• Able to give demonstrations of UI systems to clients and prospects.
• Able to lead discussions to assess the impact of any changes in law related to UI.
• Should be able to lead all Unemployment Insurance business processes discussion with the State's team.
• Communication & coordination with team leads (Requirements, Development, Data Migration, Testing, Technical Team) and Client Business Managers or SMEs.

Generic Managerial Skills, If any

• Outstanding written and verbal communication skills
• Anticipate change and quickly prioritize accordingly
• Should have good team skills and should be able to motivate & train team to understand UI domain

Salary Range: $130,000 -$150,000 year

TCS Employee Benefits Summary

• Discretionary Annual In centive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications

BACHELOR OF COMPUTER SCIENCE