Underwriting Technician

OMSNIC; Schaumburg (IL); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid schedule

Long-term incentive plan

Medical, Dental, and Vision Insurance

401(k)

Educational Assistance

Job summary

OMSN National Insurance Co. in Schaumburg, IL is seeking an Underwriting Technician to support underwriters with new business, endorsements, and renewals. The role includes handling inquiries from agents and insureds, maintaining files, and ensuring timely processing.

A hybrid schedule is offered along with generous benefits and growth opportunities. Ideal candidates will have a college degree or equivalent experience, five years in related work, and strong Microsoft Office skills, including

Qualifications

• Five years of related experience
• College degree preferred; combination of education and related experience considered
• Microsoft Office Suite proficiency with emphasis on Word, Excel, and PowerPoint
• Experience with ImageRight or similar policy administration software

Responsibilities

• Handle new business submissions and refer to underwriters as needed
• Assist with endorsements and renewals within established timeframes
• Provide customer service to policyholders and agents via phone and email
• Coordinate with underwriters to update policyholder status and initiate changes
• Maintain policyholder information and documents communication

Skills

Communication

Customer service

Microsoft Office

Education

College degree preferred

Tools

ImageRight

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Regular Schaumburg, IL, US

8 days ago Requisition ID: 1089

Salary Range: $50,000.00 To $65,000.00 Annually

At OMS National Insurance Co., our mission is simple. We are dedicated to serving and protecting oral and maxillofacial surgeons and dental professionals nationwide. If you wish to be part of a growing industry leader, OMSNIC could be the right place for you.

We invest in our employees with generous PTO, a long-term incentive plan, affordable and comprehensive benefits, and a hybrid schedule — plus plenty of room to grow. What you won\'t find everywhere, though, is a collaborative culture, or a team that makes this much of an impact.

POSITION SUMMARY:

The Underwriting Technician handles external and internal client inquiries and provides support to underwriters with the new business, endorsement, and renewal processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• New Business
  • Reviews and issues submissions and refers submissions beyond authority level to underwriter
  • Requests pertinent underwriting file documents and follows up with agents and insureds
  • Follows new business processing timeframes
• Endorsements and Renewals
  • Assists underwriters in processing endorsements and renewals within established timeframes
  • Requests pertinent underwriting file documents and renewal information and follows up with agents and insureds
• Customer service for policyholders and agents
  • Warmly and sincerely receives incoming phone and e-mail inquiries
  • Documents and researches all requests
  • Coordinates with underwriters to update policyholder status and initiate policy changes
  • Follows up with all parties to provide timely, accurate resolution
  • Strives to resolve requests the day received
• Indexes incoming mail through ImageRight
• Supports the application set-up process
• Accurately maintains policyholder information and documents policyholder communication
• Contributes to departmental initiatives and projects

QUALIFICATIONS:

• College degree preferred; will consider a combination of education and related experience
• Five years of related experience
• Microsoft Office Suite proficiency with emphasis on Word, Excel, and PowerPoint
• Experience with ImageRight or similar policy administration software a plus

COMPETENCIES:

• Excellent verbal and written communication skills, with strong interpersonal skills to interact effectively with insureds, agents, underwriters, and management
• Solid listening skills, a professional and courteous manner, and the ability to build strong working relationships across the organization
• Strong organizational skills, with the ability to independently manage priorities, meet deadlines, and work well under pressure
• Creative problem-solver who responds quickly to requests and easily adapts to shifting priorities and company needs
• Collaborative team player committed to achieving organizational and departmental goals

PHYSICAL DEMANDS:

• Occasionally (several times a week) lifts, carries, or otherwise moves and positions objects weighing up to 10 pounds while fulfilling responsibilities
• Frequently sits for long periods of time

WORK ENVIRONMENT:

• Performs work in an office environment (hybrid opportunity at manager\'s discretion)

Salary: $50,000 to $65,000

• Medical, Dental, and Vision Insurance
• 401(k)
• Short and Long-term disability
• Life Insurance
• Employee Assistance Program
• Free onsite fitness center membership
• Long-term incentive plan
• Educational Assistance and rewards program

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