Underwriting Technician

Fortress; Schaumburg (IL); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Disability Insurance

Life Insurance

Employee Assistance Program

Onsite Fitness Center

Educational Assistance

Job summary

OMS National Insurance Co. is seeking an Underwriting Technician in Schaumburg, IL. The role supports underwriters with new business, endorsements, and renewals, handling inquiries from clients and agents with accuracy and timeliness.

Strong communication, organizational skills, and proficiency in Microsoft Office and ImageRight are required. This position offers a hybrid schedule and opportunities for growth within a collaborative team.

Qualifications

• College degree preferred; combination of education and related experience acceptable.
• Five years of related experience required.
• Microsoft Office Suite proficiency with Word, Excel, and PowerPoint.
• Experience with ImageRight or similar policy administration software is a plus.

Responsibilities

• The Underwriting Technician handles external and internal client inquiries and provides support to underwriters with the new business, endorsement, and renewal processes.
• Reviews and issues submissions and refers submissions beyond authority level to underwriter; requests pertinent documents and follows up with agents and insureds.
• Assists underwriters in processing endorsements and renewals within established timeframes; requests renewal information.
• Provides excellent customer service for policyholders and agents; handles inquiries via phone and e-mail and documents requests.
• Coordinates with underwriters to update policyholder status and initiate policy changes; ensures timely, accurate resolutions.
• Indexes incoming mail through ImageRight; supports the application set-up process; maintains policyholder information.
• Contributes to departmental initiatives and projects.

Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

ImageRight

Communication skills

Interpersonal skills

Organizational skills

Education

College degree preferred

Five years of related experience

Tools

ImageRight

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Regular Schaumburg, IL, US

7 days ago Requisition ID: 1089

Salary Range: $50,000.00 To $65,000.00 Annually

At OMS National Insurance Co., our mission is simple. We are dedicated to serving and protecting oral and maxillofacial surgeons and dental professionals nationwide. If you wish to be part of a growing industry leader, OMSNIC could be the right place for you.

We invest in our employees with generous PTO, a long-term incentive plan, affordable and comprehensive benefits, and a hybrid schedule — plus plenty of room to grow. What you won't find everywhere, though, is a collaborative culture, or a team that makes this much of an impact.

POSITION SUMMARY:

The Underwriting Technician handles external and internal client inquiries and provides support to underwriters with the new business, endorsement, and renewal processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• New Business
  • Reviews and issues submissions and refers submissions beyond authority level to underwriter
  • Requests pertinent underwriting file documents and follows up with agents and insureds
  • Follows new business processing timeframes
• Endorsements and Renewals
  • Assists underwriters in processing endorsements and renewals within established timeframes
  • Requests pertinent underwriting file documents and renewal information and follows up with agents and insureds
• Customer service for policyholders and agents
  • Warmly and sincerely receives incoming phone and e-mail inquiries
  • Documents and researches all requests
  • Coordinates with underwriters to update policyholder status and initiate policy changes
  • Follows up with all parties to provide timely, accurate resolution
  • Strives to resolve requests the day received
• Indexes incoming mail through ImageRight
• Supports the application set-up process
• Accurately maintains policyholder information and documents policyholder communication
• Contributes to departmental initiatives and projects

QUALIFICATIONS:

• College degree preferred; will consider a combination of education and related experience
• Five years of related experience
• Microsoft Office Suite proficiency with emphasis on Word, Excel, and PowerPoint
• Experience with ImageRight or similar policy administration software a plus

COMPETENCIES:

• Excellent verbal and written communication skills, with strong interpersonal skills to interact effectively with insureds, agents, underwriters, and management
• Solid listening skills, a professional and courteous manner, and the ability to build strong working relationships across the organization
• Strong organizational skills, with the ability to independently manage priorities, meet deadlines, and work well under pressure
• Creative problem-solver who responds quickly to requests and easily adapts to shifting priorities and company needs
• Collaborative team player committed to achieving organizational and departmental goals

PHYSICAL DEMANDS:

• Occasionally (several times a week) lifts, carries, or otherwise moves and positions objects weighing up to 10 pounds while fulfilling responsibilities
• Frequently sits for long periods of time

WORK ENVIRONMENT:

• Performs work in an office environment (hybrid opportunity at manager's discretion)

Salary

• Medical, Dental, and Vision Insurance
• 401(k)
• Short and Long-term disability
• Life Insurance
• Employee Assistance Program
• Free onsite fitness center membership
• Long-term incentive plan
• Educational Assistance and rewards program