Underwriting Operations Lead — AI & Process Improvement

AXA; Chicago (IL); Hybrid; USD 91,000 - 160,000; Full time

Job summary

AXA XL, the P&C and specialty risk division of AXA, is seeking an Assistant Operations Manager for Underwriting Operations in a hybrid role in the United States. You will manage underwriting support staff, drive service delivery, and ensure compliance and quality across the unit.

You will promote teamwork with underwriters and leadership while leveraging AI and automation to improve efficiency. You will report to the Head of Underwriting Operations and play a key role in talent development,

Responsibilities

• Lead and Develop Underwriting Support Staff: Actively drive talent management including hiring, performance evaluations, coaching, and development, to foster a high-performing team. Build organizational capability in AI fluency and automation adaptation to equip staff with skills needed to leverage AI technologies in their daily workflows.

Job description

AXA XL, the P&C and specialty risk division of AXA, is seeking an Assistant Operations Manager for Underwriting Operations in a hybrid role in the United States. You will manage underwriting support staff, drive service delivery, and ensure compliance and quality across the unit.

You will promote teamwork with underwriters and leadership while leveraging AI and automation to improve efficiency. You will report to the Head of Underwriting Operations and play a key role in talent development,