Assistant Ops Manager - Underwriting & AI Enablement

AXA; United States; Hybrid; USD 91,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Equal Opportunity Employer

Job summary

AXA XL in the United States seeks an Assistant Operations Manager for Underwriting Operations. You will manage underwriting support staff, drive productivity, and ensure regulatory compliance with AI-enabled processes.

The role involves coaching, goal setting, and collaboration with underwriters and leadership. You will promote AI adoption, monitor performance, and ensure quality outcomes across production and data workflows.

Qualifications

• Experience leading underwriting support staff and ensuring service delivery.
• Ability to coach and develop staff; manage performance and goals.
• Familiarity with AI tools and automation in daily workflows.

Responsibilities

• Lead and develop underwriting support staff to high performance.
• Set goals and monitor performance using AI-enabled analytics.
• Oversee compliance, quality, and audit trail documentation.
• Manage production and quality control; report unit status.
• Foster collaboration with underwriters and leadership; promote AI adoption.

Skills

Talent management

AI fluency

Coaching

Cross-functional collaboration

KPI mindset

Operational reporting

Quality control

Job description

AXA XL in the United States seeks an Assistant Operations Manager for Underwriting Operations. You will manage underwriting support staff, drive productivity, and ensure regulatory compliance with AI-enabled processes.

The role involves coaching, goal setting, and collaboration with underwriters and leadership. You will promote AI adoption, monitor performance, and ensure quality outcomes across production and data workflows.