Undergraduate Student Employment-Admissions Tour Guide

Fitchburg State University; Fitchburg (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Hourly pay $15

Job summary

Fitchburg State University in Fitchburg, Massachusetts, is seeking a part-time Admissions Tour Guide. The role supports the Admissions Office by leading campus tours for prospective students, families, and other visitors, and assisting with events and programs.

Candidates must be a full-time undergraduate student with a minimum GPA of 2.5, have strong communication skills, greet visitors, and engage a diverse audience. Training and schedule flexibility are required.

Qualifications

• Enrolled full-time undergraduate student in good academic standing.
• Minimum cumulative GPA of 2.5 or higher.
• Ability to greet visitors and speak in front of groups.
• Commitment to professionalism and dependability.
• Ability to relate to a diverse population while articulating the Fitchburg State student experience.

Responsibilities

• Lead campus tours that are informative and engaging for prospective students, families, and visitors.
• Assist with admissions programs and events and participate in training sessions.
• Coordinate with Admissions Office on schedule and task completion; contact prospective and admitted students.
• Attend all scheduled meetings and training sessions and adhere to dress code.
• Support other tasks as needed and help/train newly hired tour guides.

Skills

Public speaking

Communication

Diversity awareness

Education

Undergraduate student

Job description

About Fitchburg State University:

Fitchburg State University, located in Fitchburg, Massachusetts, isa public institution dedicated to integrating high-qualityprofessional programs with strong liberal arts and sciencesstudies. Founded in 1894, the university now has more than 30undergraduate programs and 22 master's degree programs, and 6,000full and part-time students. We invite you to learn more about usand how we can help you achieve your educational goals.

Institutional Diversity and Social Justice

Fitchburg State University embraces a commitment to diversity,inclusion, belonging and social justice. We encourage individualsfrom historically underrepresented groups to apply and also thosewho can contribute to diversity, inclusion and equal opportunity inhigher education through their teaching, research andmentorship.

Job Description:

The Office of Admissions is seeking a student for employment. Thisposition is funded by the university. All undergraduate studentslooking for employment are welcome to make application for this position.Please see below the specific duties and responsibilities for thisrole. Admissions Tour Guides / Student Ambassadors will support theefforts of the Admissions Office by enthusiastically leading toursof the campus to prospective students, families, and other visitors ofFitchburg State. Additionally, tour guides will be expected toassist with preparation for all admissions programs and events, attendscheduled meetings and training sessions, contact prospective andadmitted students, and assist with the completion of various tasks asneeded. Competitive applicants will have broad experiences asFitchburg State students both socially and academically, and possess thecommunication skills essential to this position.

Requirements:

Minimum Eligibility Requirements *

• Enrolled as a full-time undergraduate student in good academic& social standing.
• A minimum cumulative GPA of a 2.5 or higher.
• Ability to comfortably greet visitors and speak in frontof​groups.
• Commitment to professionalism and dependability.
• Ability to relate to a diverse population, while articulating thevalues and benefits of the Fitchburg State student experience toprospective students and families.

Admissions Tour Guide Job Expectations & Requirements *

• Promote Fitchburg State University in a manner that is bothpositive and enthusiastic.
• Greet and welcome visitors to campus as they arrive to theAdmissions Office.
• Lead a campus tour that is informative, positive, and providesvisitors with a better understanding of the positive experiencesof
• Fitchburg State students.
• Participate in call campaigns to Prospective and Admittedstudents.
• Respond to all email messages, phone calls, and othercommunications in a timely and professional manner.
• Arrive for all scheduled shifts on time.
• Adhere to the defined tour guide dress code.
• Attend all fall open house dates and spring admissionsevents.
• Attend all scheduled meetings and training sessions.
• Show respect for all visitors, staff, faculty, and students ofFitchburg State University.
• Assistance with training of newly hired tour guides throughpresentations and job shadowing.
• Other tasks will be assigned as needed.

Additional Information:

This is a part-time, non-benefited student only position. Studentswill work no more than 20 hours per week and the shift will varybased on student schedules. The hourly rate is $15.00.

Fitchburg State University is an equal opportunity employer.