Undergraduate Programs Advisor & Administrative Coordinator

Boston College; Northern (KY); Hybrid; USD 36,000 - 45,000; Full time

Job summary

Boston College is seeking a Programs & Advising Assistant in the Lynch School of Education and Human Development’s Office of Undergraduate Programs and Students. The role supports daily priorities, coordinates materials, and provides high-volume student services with a focus on efficient academic operations.

You will advise, coordinate, and communicate across departments, assist with orientation and events, and ensure confidential records management while supporting staff and students in

Qualifications

• Bachelor’s degree required.
• 1-2 years of progressively responsible experience, preferably within a college or university setting.
• Proficient with Google Suite and Microsoft Office (Word, Excel, PowerPoint).
• Ability to manage multiple projects simultaneously and meet deadlines.
• Exceptional verbal and written communication skills.
• Strong organizational, managerial, interpersonal skills, and exceptional attention to detail.
• Ability to work effectively as part of a team.
• Appreciation and ability to work with diverse populations.
• Strong client-service orientation.
• Knowledge or willingness to learn technology systems including EagleApps, Navigate, Canvas.

Responsibilities

• Provide high volume student support to undergraduates through in-person visits, calls, video meetings, and email inquiries.
• Oversee office workflow, equipment, supplies, Google tasks, work orders, and academic systems.
• Deliver comprehensive advising support to assigned advisees and various student groups.
• Engage prospective undergraduates via campus visits and admissions coordination.
• Coordinate undergraduate programs, course availability, overloads, and progress reports.
• Support event and orientation programming and Commencement preparations.
• Produce the undergraduate newsletter and coordinate messaging with departments.
• Maintain confidential student records and manage academic enrollment statuses.
• Collaborate across departments to support student program completion and pathways.
• Supervise student employees and support Graduate Assistants and Undergraduate Workers.
• Monitor expenditures and support budgeting for the undergraduate programs office.

Skills

Customer service

Organization

Communication

Teamwork

Multitasking

Attention to detail

Client-service orientation

Tech literacy

Education

Bachelor’s degree

Tools

Google Workspace

Microsoft Office

Job description

Boston College is seeking a Programs & Advising Assistant in the Lynch School of Education and Human Development’s Office of Undergraduate Programs and Students. The role supports daily priorities, coordinates materials, and provides high-volume student services with a focus on efficient academic operations.

You will advise, coordinate, and communicate across departments, assist with orientation and events, and ensure confidential records management while supporting staff and students in