Strategic Associate Director, Grad Admissions & Financial Aid

Boston College; Boston (MA); On-site; USD 74,000 - 93,000; Full time

Benefits offered by this job

Tuition remission for Employees

Medical, Dental, and Vision Insurance

Life Insurance

Retirement plans (401k/403b)

Paid Holidays

Job summary

Boston College’s Lynch School of Education and Human Development seeks an Associate Director of Graduate Admissions & Financial Aid to lead staff, manage day-to-day operations, and enhance the applicant experience.

The role also oversees financial aid programs, budgets, and recruitment events, advising prospective and current students on funding and program choices, with collaboration across academic departments.

Qualifications

• Bachelor’s degree or equivalent required; Master’s degree or advanced coursework in business, higher education management preferred.
• Minimum of three to five years of professional level admissions and/or marketing experience within higher education.
• Strong organizational, prioritization and project management skills.
• Excellent verbal and written communication, interpersonal, and customer service skills.
• Knowledge of Slate or equivalent admissions software preferred.
• Willingness and ability to learn new software programs and technologies quickly.

Responsibilities

• Provides leadership and management of prospective student and applicant experience, including supervision of staff.
• Manages day-to-day office operations with timely follow-up communications.
• Guides staff on handling applicant queries during the application cycle.
• Makes decisions on routine issues and escalates complex cases.
• Counsels prospective students and applicants on program details and funding opportunities.
• Maintains accurate financial aid information on webpages and communications.
• Collaborates with campus stakeholders to deliver integrated services.
• Analyzes processes and tracks budget and metrics related to admissions and financial aid.

Skills

Strong communication

Project management

Relationship building

MS Office

Slate familiarity

Education

Bachelor’s degree

Master’s degree preferred

Tools

Slate

Admissions CRM

MS Office

Job description

Boston College’s Lynch School of Education and Human Development seeks an Associate Director of Graduate Admissions & Financial Aid to lead staff, manage day-to-day operations, and enhance the applicant experience.

The role also oversees financial aid programs, budgets, and recruitment events, advising prospective and current students on funding and program choices, with collaboration across academic departments.