Undergraduate Academic Advisor — Student Affairs (Hybrid)

University of Southern California; Glendale (CA); Hybrid; USD 40,000 - 52,000; Full time

Job summary

The University of Southern California Marshall School of Business is seeking an Academic Advisor to support undergraduate students through planning, policy guidance, and holistic development. You will manage a caseload, conduct proactive outreach, and coordinate internal transfers, orientation programs, and minor admissions.

This role operates on a hybrid schedule and collaborates with faculty, staff, and campus partners to ensure timely degree completion and student success across Marshall and

Qualifications

• Master's degree in student affairs, student development, counseling, higher education, or related field.
• 2+ years of experience providing academic advisement to undergraduate students.
• 2+ years of increasing responsibilities in higher education settings.
• Strong communication skills to work with diverse constituents including students, families, faculty, and staff.
• Ability to manage multiple programs and responsibilities simultaneously.
• Ability to work collaboratively to meet student needs and department priorities.
• Ability to handle sensitive and confidential information under FERPA.
• Flexibility and adaptability with changing priorities and workloads.
• Experience with office management software and MS Office.

Responsibilities

• Provide academic counseling for undergraduate students on curriculum, degree requirements, transfer credits, and graduation counseling.
• Monitor student progress and assist with petitions and records.
• Advise individuals and groups; coordinate with parents, faculty, and campus partners for problem resolution.
• Refer students to appropriate support services and liaise with offices to facilitate solutions.
• Interact with faculty, administrators, and students regarding policies and progress.
• Maintain current knowledge of registration, transfer credit, degree requirements, and petitions.
• Contribute to policy development for advisement, transfers, majors, and minor programs.
• Assist in planning and coordinating student events and programs.

Skills

Communication skills

Multitasking

Collaboration

FERPA awareness

Microsoft Office

Education

Master's degree in student affairs or related field

Tools

Microsoft Office

Job description

The University of Southern California Marshall School of Business is seeking an Academic Advisor to support undergraduate students through planning, policy guidance, and holistic development. You will manage a caseload, conduct proactive outreach, and coordinate internal transfers, orientation programs, and minor admissions.

This role operates on a hybrid schedule and collaborates with faculty, staff, and campus partners to ensure timely degree completion and student success across Marshall and