Academic Advisor - Undergraduate Advising and Student Affairs

USC University of Southern California; United States; Híbrido; USD 40.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits for staff and family

Retirement plan eligibility

Tuition benefits for staff

Professional development classes

Central Los Angeles location

Discounts to campus events

Descripción de la vacante

University of Southern California's Marshall School of Business seeks an Academic Advisor to join the Office of Undergraduate Advising and Student Affairs, supporting over 4300 majors and 1400 minors. The hybrid role focuses on counseling, curriculum guidance, progress monitoring, and collaboration with faculty to resolve student issues.

Responsibilities include advising individually and in groups, maintaining records, coordinating programs, and assisting in events such as orientation and

Formación

• Master’s degree or higher in a related field.
• 2+ years of experience providing academic advisement to undergraduate students.
• 2+ years of experience with increasing responsibilities in higher education settings.
• Strong communication skills to work with diverse constituents including students, families, faculty, and staff.
• Ability to manage multiple programs and responsibilities simultaneously.
• Ability to collaborate to meet student needs and department priorities.
• Ability to handle sensitive information within FERPA guidelines.
• Ability to be flexible with changing priorities and workloads.
• Experience with office management software and Microsoft Office.

Responsabilidades

• Provide academic counseling for undergraduate students.
• Advise on curriculum, course and degree requirements, transfer credit evaluation, and graduation counseling and clearance.
• Monitor student progress, maintain academic records, and assist with petitions.
• Advise students individually and in groups as part of assigned programs.
• Meet with parents, faculty, and campus partners to provide information and resolve problems.
• Evaluate student issues and refer to appropriate services.
• Liaise with other offices to facilitate problem resolution.
• Interface with faculty, administrators, and students regarding policies and progress.
• Maintain currency on registration, transfer credit evaluation, course and degree requirements, graduation requirements, petitions, and other services.
• Assist in developing and implementing program policies and procedures.
• Assess targeted student needs and recommend programs or services.
• Assist in planning and delivering student programs, services and events.
• Coordinate student events and co-curricular programs.
• Collaborate with faculty and staff to update information and enlist support.
• Help plan special programs such as advisor programs and mentoring groups.
• Provide leadership and supervise student workers and volunteers.
• Assist in developing skills through planning and coordinating services.
• Perform other related duties as assigned.

Conocimientos

Strong communication skills

Diversity engagement

FERPA compliance

Office software proficiency

Educación

Master’s degree in student affairs, student development, counseling, higher education, or related field

Herramientas

Microsoft Office

Descripción del empleo

Academic Advisor (Student Services Advisor I) USC Marshall School of Business Undergraduate Advising & Student Affairs

USC's Marshall School of Business is seeking an Academic Advisor to join our team. The Office of Undergraduate Advising and Student Affairs supports the education and development of undergraduate students in USC's Marshall School of Business by providing a broad array of academic support and student engagement programs and services, including: academic advisement; internal transfer admissions; new student orientation; scholarships, honors, and awards; and student organization support. Marshall’s Undergraduate Advising and Student Affairs is responsible for providing advising and student support to more than 4300 undergraduate majors and 1400 minors. Our office is currently operating on a hybrid work schedule.

Responsibilities and Duties

• Provide academic counseling for undergraduate students.
• Advise on matters of curriculum, course and degree requirements, transfer credit evaluation, and graduation counseling and clearance.
• Monitor student progress, maintain academic unit student records, and assist with petition applications.
• Advise students on an individual and group basis as part of assigned student program and services.
• May meet with parents, faculty, and campus partners to provide information and facilitate problem resolution.
• Evaluate student problems (academic, administrative or personal) and refer students to appropriate student support services.
• Liaise and partner with other offices on behalf of students to facilitate problem resolution.
• Interface with faculty, administrators, and students regarding policies and student academic progress.
• Maintain currency on policies, procedures, and regulations pertaining to registration, transfer credit evaluation, course and degree requirements, graduation requirements, petitions, and other student services.
• Participate in the development and implementation of program policies and procedures such as grading policies, academic progress, mandatory student advisement, and advisement and admission for internal transfers, emphases, and minors.
• Assess targeted student or group needs and recommend programs or services.
• Assist in the design and delivery of student programs, services and special events.
• Assist in planning and coordinating student events and co-curricular programs such as commencement, new student welcome, orientation, academic information sessions, student support programs, student organizations, scholarships, and award ceremonies.
• Interface with faculty and staff to exchange and update information or to enlist support for program services.
• Assist in planning and administering special programs such as faculty advisor programs, peer tutorial or mentor groups, student organizations, and honors programs.
• Assist in providing leadership, guidance and supervision to student workers, volunteers and/or graduate assistants.
• Assist them in developing skills through the planning and coordination of services and activities.
• Perform other related duties as assigned or requested.
• The University reserves the right to add or change duties at any time.

Preferred Qualifications

• Master’s degree in student affairs, student development, counseling, higher education, or other related field.
• 2+ year experience providing academic advisement to undergraduate students
• 2+ years of experience with increasing responsibilities working with undergraduate students in a higher education setting.
• Strong communication skills (interpersonal, written, verbal, presentation) to work with a variety of diverse constituents including students, families, faculty, and staff.
• Demonstrated ability to manage multiple programs/services and responsibilities simultaneously.
• Demonstrated ability to work collaboratively to meet student needs and department priorities.
• Demonstrated ability to handle sensitive and confidential information within FERPA and University guidelines.
• Demonstrated ability to be flexible and adaptable in the face of changing priorities and fluctuating workloads.
• Demonstrated experience with office management communication software and tools and proficiency with Microsoft Office.

The hourly rate range for this position is $29.30 - $37.87.

Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.

Job openings are posted for a minimum of seven calendar days.

• health benefits for staff and their family with access to the renowned university medical network
• eligibility for retirement plans with employer contributions*
• tuition benefits for staff and their family
• free Professional Development classes
• central Los Angeles location with easy access to commuter trains, buses, and free tram pick up services
• discounts to sporting and other campus events

Why join the USC Marshall School of Business?

The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the country’s top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies. USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including biotechnology, life sciences, media, entertainment, communications and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace.

Minimum Education: Bachelor's degree Additional Education Requirements: Combined experience/education as substitute for minimum education Minimum Experience: 1 year Minimum Skills: Student program or services experience.

USC is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

USC observes affirmative action obligations consistent with state and federal law.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety.

Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities.

Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail].

Inquiries will be treated as confidential to the extent permitted by law.

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Application help

If you need assistance during the application process, see our application help. (If you already work for USC, see Your USC career.) At any point you may also contact our HR Service Center for help at [phone] or [e-mail].