Unarmed Security Officer - Retail Patrol & Customer Care

Alliedbarton Security Services; Sunnyvale (TX); On-site; USD 38,000 - 46,000; Full time

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Job summary

Allied Universal, North America's leading security and facility services company, is seeking a Security Officer (Full Time, Unarmed) in Sunnyvale, TX. You will monitor areas, perform patrols, and maintain a visible security presence to deter incidents while delivering a welcoming customer experience.

This role offers daytime to overnight shifts with a pay rate of $18.54 per hour. Minimum 1 year security experience required, plus background check and drug screen as applicable.

Qualifications

• At least 1 year of security-related experience.
• X-ray screening experience preferred.
• Customer service experience preferred.
• Comfort using a computer or tablet preferred.
• Loss prevention experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check as per federal/state/local laws.
• Drug screen required where permitted by law.
• Licensing may be required by state/local laws.
• Valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and employees by applying security procedures and site policies, and assist with emergency response as needed.
• Respond to incidents and concerns calmly, notifying appropriate personnel.
• Conduct regular and random unarmed patrols in retail/mall areas and exterior perimeter.
• Monitor access points and observe activity, reporting unusual conditions per site procedures.
• Assist with maintaining orderly shopping environment by directing visitors and documenting incidents.

Skills

Customer service experience

Computer literacy

Observation skills

Problem solving

Education

High school diploma or equivalent

Job description

Allied Universal, North America's leading security and facility services company, is seeking a Security Officer (Full Time, Unarmed) in Sunnyvale, TX. You will monitor areas, perform patrols, and maintain a visible security presence to deter incidents while delivering a welcoming customer experience.

This role offers daytime to overnight shifts with a pay rate of $18.54 per hour. Minimum 1 year security experience required, plus background check and drug screen as applicable.