Unarmed Retail Security & Customer Care Patrol (Full-Time)

Allied Universal; Allen (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Perks Program

Job summary

Allied Universal is seeking a Security Guard Unarmed Patrol Customer Assistant in Allen, TX. You will provide customer service, conduct routine patrols, and maintain a visible presence to deter security-related incidents.

You’ll document activity and respond to concerns while adhering to site policies and procedures. Requirements include at least 1 year of security experience, high school diploma or equivalent, and comfort using a computer or tablet.

Qualifications

• 1+ year of security-related experience minimum.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check as per law.
• Valid driver’s license for driving positions only.

Responsibilities

• Provide customer service to clients, shoppers, employees, and visitors by carrying out security-related procedures and site policies.
• Respond to incidents and disturbances calmly, following reporting and escalation procedures.
• Conduct regular unarmed patrols in retail and mall areas, including sales floors and entrances.
• Monitor for suspicious activity and policy violations, deterring theft with a visible presence.
• Document observations and incidents accurately; communicate with site contacts, law enforcement, and leadership.

Skills

Customer service

Security-related experience

Computer literacy

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Guard Unarmed Patrol Customer Assistant in Allen, TX. You will provide customer service, conduct routine patrols, and maintain a visible presence to deter security-related incidents.

You’ll document activity and respond to concerns while adhering to site policies and procedures. Requirements include at least 1 year of security experience, high school diploma or equivalent, and comfort using a computer or tablet.