UM Subrogation Specialist

Brown & Joseph AR Management | an ARMStrong IS Company; Orlando (FL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company matching

Paid time off (18 days per year)

Job summary

A leading financial solutions company in Orlando is seeking a UM Subrogation Specialist. This role involves collecting outstanding balances and negotiating resolutions with insurance carriers. Ideal candidates will have at least 1 year of experience in collections, strong negotiation skills, and a background in customer service. The position offers a competitive salary with commission, along with a comprehensive benefits package.

Qualifications

• 1 year of 3rd party collections and/or subrogation experience required.
• Ability to deescalate adverse situations.
• Strong interpersonal and communication skills.

Responsibilities

• Communicate with businesses via telephone and written correspondence.
• Negotiate claims’ resolution with insurance carriers.
• Maintain minimum account work standards as assigned by Management.

Skills

Third party collections experience

Negotiation skills

Attention to detail

Customer service experience

Critical thinking

Organizational skills

Tools

Microsoft Office

Job description

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ARMStrongInsurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections, tailored debt recovery solutions, audits, and loss control inspections. As the parent company, ARMStrong is proud to own and operate Altus Commercial Receivables, Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.

SubroIQ is seeking a Collection Subrogation Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary.
Job Responsibilities:

• Communicate with businesses via the telephone and written correspondence
• Complete activities such as phone calls, internet searches, third-party report reviews, etc., to obtain reliable contact information
• Maintain minimum account work standards as assigned by Management.
• Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties
• Establish agreements for lien releases
• Acquire background information, when necessary

ARMStrongInsurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections, tailored debt recovery solutions, audits, and loss control inspections. As the parent company, ARMStrong is proud to own and operate Altus Commercial Receivables, Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in its own right, providing specialized expertise in debt management and financial services.

SubroIQ is seeking a Collection Subrogation Specialist as we continue to grow our team! This position includes collecting outstanding balances, providing needed documentation, coordinating the resolution of disputed invoices, and escalating high-risk customer accounts when necessary.
Job Responsibilities:

• Communicate with businesses via the telephone and written correspondence
• Complete activities such as phone calls, internet searches, third-party report reviews, etc., to obtain reliable contact information
• Maintain minimum account work standards as assigned by Management.
• Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties
• Establish agreements for lien releases
• Establish monthly payment contracts
• Prepare investigative correspondence
• Acquire background information, when necessary

Job Requirements:

• 1 year of 3rd party collections and/or subrogation experience required
• Exercise independent judgment
• Negotiate settlements
• Basic proficiency with Microsoft Office, data entry, and strong computer skills, excel preferred
• Critical Thinker
• Strong attention to detail and goal-oriented
• Ability to deescalate adverse situations
• Strong interpersonal, communication, and organizational skills
• Dependability
• Customer Service experience is REQUIRED

Compensation and Benefits:

• $17-19(DOE) per hour plus commission
• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, General Business, and Education

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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