Ultimate Support Services Manager

MaziCTools

United States

Remote

USD 95,000 - 125,000

Full time

14 days+
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Adobe is seeking a Support Service Manager to join the Support Service Management team, delivering personalized support for Ultimate customers. You will coordinate with customers and internal Adobe teams to ensure expeditious issue resolution and transparent communication during incidents.

In this remote role, you will lead regular updates, provide health data and insights, and collaborate with TAMs, Support Engineers, and cross‑functional groups to drive service improvements and maintain high

Responsibilities

Job description

Adobe is seeking a Support Service Manager to join the Support Service Management team, delivering personalized support for Ultimate customers. You will coordinate with customers and internal Adobe teams to ensure expeditious issue resolution and transparent communication during incidents.

In this remote role, you will lead regular updates, provide health data and insights, and collaborate with TAMs, Support Engineers, and cross‑functional groups to drive service improvements and maintain high

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Premium Support Services Manager
Premium Support Services Manager

MaziCTools • United States

Remote
USD 120,000 - 150,000
Support Manager
Support Manager

HRM Direct Middleware Test Company • Aurora (CO)

On-site
USD 70,000 - 90,000
Remote Technical Account Manager — Strategic Customer Lead
Remote Technical Account Manager — Strategic Customer Lead

Cypress HCM • Chicago (IL)

On-site
Customer Success Manager
Customer Success Manager

Cypress HCM • Chicago (IL)

Hybrid
IT Support Manager
IT Support Manager

John Galt Staffing • Boston (MA)

Hybrid
USD 90,000 - 120,000
Technical Account Manager
Technical Account Manager

Software Guidance & Assistance, Inc. (SGA, Inc.) • Lehi (UT)

Hybrid
USD 90,000 - 120,000
Diverse team with core values of customer service
Commitment to employee development
Equal Opportunity Employer
Global Support Operations Manager
Global Support Operations Manager

Avetta • Lehi (UT)

Hybrid
USD 90,000 - 130,000
Hybrid work schedule
Client Support Specialist: Elevate the Customer Experience
Client Support Specialist: Elevate the Customer Experience

Ultimate Staffing Services • San Diego (CA)

On-site
USD 28,000 - 32,000
Customer Service Manager (Fully Remote)
Customer Service Manager (Fully Remote)

Fresh Prints • United States

Hybrid
USD 90,000 - 130,000
Remote Support Manager: Concierge Client Success
Remote Support Manager: Concierge Client Success

Assetara Limited • Washington

On-site
USD 60,000 - 85,000