UKG Advanced Scheduling Lead Platform Engineer

Cox Automotive; Atlanta (GA); Hybrid; USD 123,000 - 204,000; Full time

Job summary

Cox Automotive is seeking a UKG Advanced Scheduling Lead Platform Engineer to design, configure, and optimize the Advanced Scheduler module for our enterprise. You will work with a cross-functional scrum team to translate business requests into features, oversee release planning and testing, and ensure ongoing support and maintenance of deployed products.

The role requires deep knowledge of UKG Pro WFM, strong process improvement skills, and the ability to lead future-state configurations.

Qualifications

• Bachelor's degree with 6 years' related experience or equivalent mix of education and experience.

Responsibilities

• Provides thought leadership and recommends design solutions to improve processes, tools, and/or services.
• Owns future state process and application configuration.
• Technology delivery ownership and driving continuous improvement within WFM.
• Collaborates with stakeholders to translate requests into features and test cases.
• Maintains subject matter expertise in UKG Pro Workforce Management Advanced Scheduler.

Education

Bachelor's degree

Job description

Company Cox Automotive - USA

Job Family Group

Engineering / Product Development

Job Profile

Lead Software Engineer

Management Level

Manager - Non People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation includes a base salary in the range of $122,600.00 - $204,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

The UKG Advanced Scheduling Lead Platform Engineer is an application expert and business process designer for Advanced Scheduling & Analytics at Cox Automotive. They aim to deliver streamlined and efficient application capabilities to meet the future business process requirements based on their understanding of existing and future needs and objectives. The Enterprise Application Engineer works with the business stakeholders to establish the future state application processes and then configures the application to bring them to life for the enterprise.

The UKG Advanced Scheduling Lead Platform Engineer will work with a cross-functional scrum team to design, configure, enhance, and manage the platform. They will design and maintain the application configuration with input from stakeholders, partners, and the business. The delivery team will include product owners, applications, and quality assurance engineers.

They will support functional, integration, and user acceptance testing, as well as release management planning and execution. They may develop and deliver product demos and support training material creation as a subject matter expert.

This role serves as an expert on UKG Pro Workforce Management (UKG Pro WFM) Advanced Scheduling and Analytics and process improvement initiatives. Proficient in using UKF PRO WFM forecasting, scheduling, and analytics.

The person must be a self-starter who will proactively work with the business to analyze current state, identify requirements, and recommend future state processes and solutions to improve and optimize our future state operations.

Responsibilities (including but not limited to):

• Provides thought leadership and recommends design solutions to improve processes, tools, and/or services based on product knowledge, practical experience, optimal outcomes, and best practices to enhance the operating environment of front-line team members
• Provides advanced-level knowledge of the UKG Pro Workforce Management (Formerly known as Dimensions) Advanced Scheduler Module
• Future state process and application configuration ownership
• Technology delivery ownership
• Driving a continuous improvement process within WFM
• Facilitates complex working sessions and tailoring them to meet business needs as necessary
• Analyzes data and summarizes and presents findings in a compelling way
• Trusted advisor to stakeholders and partners to create and optimize future state design to increase enterprise efficiency
• Support Cox Automotive business stakeholders in solution design working sessions to enable the delivery of advanced scheduling solutions that meet the business needs
• Translate business requests into features and user stories in a collaborative cross-functional team and help define functional, integration, and user acceptance test cases
• Develop and maintain subject matter expertise in application features, capabilities, and business rules
• Provides ongoing support, monitoring, and maintenance of deployed products
• Works with the vendor and production support team to provide production break fix support
• Participates in work intake meetings, design and delivery ceremonies, daily stand-ups, sprint planning meetings, retrospectives, and release planning meetings
• Partner with Product and Business Stakeholders to understand the product strategy while generating innovative ideas to enable success
• Scheduling experience in multiple skill and multichannel environments
• Proven self-starter who can proactively engage with the business, stakeholders, and peers
• Ability to understand and articulate various internal and ext

Qualifications:

Bachelor's degree and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 18 years' experience in a related field.