UK Ecommerce Lead, Myprotein — Growth & Optimisation

Resume Skip; Manchester (NH); On-site; USD 94,000 - 148,000; Full time

Benefits offered by this job

25 days' annual leave plus bank hols

Birthday off

Enhanced maternity/paternity pay

Up to 10 days compassionate leave

Option to buy up to 3 additional days

Volunteer leave (2 days after 12 mo)

On-site gym

On-site staff shop and barber

Staff discount on THG brands

Refer a friend bonus up to £1000

Job summary

THG is seeking a Senior Ecommerce Manager for the UK to own the commercial performance of Myprotein's UK website and drive profitable growth through ecommerce trading, customer experience, and onsite optimisation.

You will set the UK ecommerce strategy, translate objectives into clear trading priorities, and lead cross-functional teams to deliver sustained growth and improvement in conversion, AOV and CLV.

Qualifications

• Significant experience in ecommerce, digital trading or online retail.
• Proven track record owning website performance and delivering profitable growth.
• Strong understanding of ecommerce metrics: revenue, conversion, AOV, margin, CLV.

Responsibilities

• Own UK website performance across revenue, traffic, conversion, AOV, margin and profitability.
• Set and deliver the UK ecommerce trading strategy with clear priorities and action plans.
• Drive onsite trading and optimisation across merchandising, navigation, search, landing pages and promotional activity.
• Manage pricing and promotional investment balancing revenue growth, margin and customer experience.
• Lead forecasting and performance reviews, identifying risks, opportunities and actions to maximise trading performance.
• Use customer insight, competitor activity and market trends to inform commercial decisions and identify growth opportunities.
• Partner with Marketing, CRM, Brand, Product, UX, Technology, Supply Chain and Finance to deliver the UK growth agenda.
• Drive improvements across the customer journey, increasing conversion, basket size, retention and CLV.
• Lead testing and optimisation initiatives, using clear hypotheses and measurable commercial outcomes.
• Champion AI, automation and analytics to improve decision-making, efficiency and trading effectiveness.
• Influence senior stakeholders and hold cross-functional teams accountable for delivering commercial priorities.

Skills

Ecommerce trading

Data-driven decisions

Stakeholder management

Cross-functional leadership

Analytical

Tools

BI tools

Analytics software

Job description

THG is seeking a Senior Ecommerce Manager for the UK to own the commercial performance of Myprotein's UK website and drive profitable growth through ecommerce trading, customer experience, and onsite optimisation.

You will set the UK ecommerce strategy, translate objectives into clear trading priorities, and lead cross-functional teams to deliver sustained growth and improvement in conversion, AOV and CLV.