UHPD Sr Dispatcher (D3) - (496574 )

University of Houston; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

The University of Houston System is seeking a Police Dispatcher to handle emergency and non-emergency calls for the University Police Department. You will dispatch requests to officers using CAD and maintain radio and alarm systems.

Requirements include a high school diploma or GED, at least 3 years of related experience, and Intermediate Telecommunicator Certification through TCOLE. The role requires integrity and attention to detail and may require background checks.

Qualifications

• Education: High school diploma or GED.
• Experience: minimum of three (3) years directly related job experience.
• Certification Licensing: Intermediate Telecommunicator Certification through TCOLE.
• Requires technical certification or licensing directly related to the job as specified on the posting details.

Responsibilities

• Responds to requests for service information by telephone, emergency call box or in person at the public service window.
• Transmits requests for service and related information to the appropriate Police Officer.
• Inputs information into a computer database; reviews and corrects data as necessary.
• Monitors campus fire and burglar alarm systems, acknowledges triggered alarms, and dispatches officers when needed.
• Operates radio consoles, portable radios, Dictaphone recorder, Telecopier and other equipment located in the Communication Center.
• Issues equipment and supplies such as radios, batteries and keys to department personnel and maintains related records.
• May provide guidance and training to new dispatchers.
• Performs other job related duties as assigned.

Education

High school diploma or GED

Intermediate Telecommunicator Certification through TCOLE

Job description

Overview

Department Police Salary Commensurate with Experience/Education

Description Receives emergency and non emergency requests from the University community and dispatches calls to University Police Officers utilizing the computer aided dispatch system as the primary mode of operation.

Responsibilities

1. Responds to requests for service information and other business that comes into the Police Department by telephone, emergency call box or in person at the public service window.
2. Transmits requests for service and related information to the appropriate Police Officer.
3. Inputs information into a computer database; reviews and corrects data as necessary.
4. Monitors campus fire and burglar alarm systems, acknowledges triggered alarms, and dispatches officers when needed.
5. Operates radio consoles, portable radios, Dictaphone recorder, Telecopier and other equipment located in the Communication Center.
6. Issues equipment and supplies such as radios, batteries and keys to department personnel and maintains related records.
7. May provide guidance and training to new dispatchers.
8. Performs other job related duties as assigned.

Qualifications

• Education: Requires basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages and ratios as might be acquired through high school diploma or GED.
• Experience: Requires a minimum of three (3) years directly related job experience.
• Certification Licensing: Requires technical certification or licensing directly related to the job as specified on the job posting details. Intermediate Telecommunicator Certification through TCOLE.

Additional Posting Information

• Requires technical certification or licensing directly related to the job. Basic or Intermediate Telecommunicator Certification through TCOLE.
• If you have a Telecommunicator license, attach a copy under miscellaneous documents on the application.
• Must pass Computerized Criminal History Check, Background Investigation and Drug Testing prior to employment.
• Veterans are strongly encouraged to apply and will receive preference in employment over other applicants for the same position who do not have a greater qualification.
• All positions at the University of Houston System are security sensitive and will require a criminal history check.
• The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.