Campus Emergency Dispatch Specialist

The Chronicle Of Higher Education, Inc.; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

The University of Houston System is seeking a Police Dispatcher to handle emergency and non-emergency calls for the University Police Department. You will dispatch requests to officers using CAD and maintain radio and alarm systems.

Requirements include a high school diploma or GED, at least 3 years of related experience, and Intermediate Telecommunicator Certification through TCOLE. The role requires integrity and attention to detail and may require background checks.

Qualifications

• Education: High school diploma or GED.
• Experience: minimum of three (3) years directly related job experience.
• Certification Licensing: Intermediate Telecommunicator Certification through TCOLE.
• Requires technical certification or licensing directly related to the job as specified on the posting details.

Responsibilities

• Responds to requests for service information by telephone, emergency call box or in person at the public service window.
• Transmits requests for service and related information to the appropriate Police Officer.
• Inputs information into a computer database; reviews and corrects data as necessary.
• Monitors campus fire and burglar alarm systems, acknowledges triggered alarms, and dispatches officers when needed.
• Operates radio consoles, portable radios, Dictaphone recorder, Telecopier and other equipment located in the Communication Center.
• Issues equipment and supplies such as radios, batteries and keys to department personnel and maintains related records.
• May provide guidance and training to new dispatchers.
• Performs other job related duties as assigned.

Education

High school diploma or GED

Intermediate Telecommunicator Certification through TCOLE

Job description

The University of Houston System is seeking a Police Dispatcher to handle emergency and non-emergency calls for the University Police Department. You will dispatch requests to officers using CAD and maintain radio and alarm systems.

Requirements include a high school diploma or GED, at least 3 years of related experience, and Intermediate Telecommunicator Certification through TCOLE. The role requires integrity and attention to detail and may require background checks.